Windows 10: Remote Desktop Connection shows black screen when tries to connect to Ubuntu Desktop

I am trying to connect to remote Ubuntu Desktop from my Windows11 Laptop using Remote Desktop Connection.Once logged in, I am seeing black screen inside RDP window , not sure how to fix it.Tried few tips I found online , For ex: Unchecking Persistent Bitmap Caching. However it does not fix the issue.Because of the black screen I can not see remote Ubuntu desktop.Please let me know any tips/clues to fix this problem .

:)

 

Remote Desktop black screen

It logs in but get the black screen with only the pointer showing. I tried unchecking the persistent bitmap caching but still didn't help. This was suggested online. The remote computer graphics work fine when not connected with remote desktop. The driver
that was installed when Windows 10 1903 was installed is the one not working with remote desktop. The old Microsoft basic graphic driver just made it impossible to use although it did work with remote desktop. Haven't found any other driver to use as of now.
It is an older Dell Studio 17 and Dell doesn't list a graphic driver for it. I am still trying to see if I can find one though.

 

Remote Desktop Connection problems


Have you tried Remote Desktop Connection, to connect from your Windows 10 laptop to your Windows 7 desktop? Try it first, post back and tell how it went.

Some additional help because you mentioned you are a remote newbie *Wink. The windows 7 related tutorials from our sister site the Seven Forums:

1. On Windows 7 desktop, set network location to either Home or Work (I recommend Work):
   • Network Location - Set as Home, Work, or Public Network - Windows 7 Help Forums
2. On Windows 7 desktop, allow incoming remote connections:
   • Remote Desktop Connection (RDC) - Network - Windows 7 Help Forums
3. On Windows 7 desktop, find out its IP address:
   • IP Address - Locate and Find for Your Computer - Windows 7 Help Forums
4. On Windows 10 laptop, start the Remote Desktop application and connect to the Windows 7 desktop using the IP address from step 3 above (see Part Three in the tutorial):
   • RDC - Connect Remotely to your Windows 10 PC - Windows 10 Forums
   • Notice that although the tutorial is written for Windows 10, it also applies to Windows 7

Try the above, post back how it went.

 

remote desktop connection help

hey i am trying to conect to a friends computer to help her with some stuff, but i cant get the windows remote desktop connection thing to work. and we tried the remote assistance thing with windows messenger also. she accepts the connection and there is supposed to ba a window that pops up and says yes i want to allow this connection but nothing happend. i have tried to do it with my room mates computer aswell and for some reason i cant get it. any ideas??? *Bang Head :banghead: