Windows 10: Remote Desktop for MacOS login issue

I have a Windows 10 Professional PC and I’m trying to connect via the Remote Desktop for MacOS but I keep getting an error when logging in, saying the username and password wasnt accepted. I use a PIN to sign into my PC, but I have my Microsoft account linked as well. What am I doing wrong???

:)

 

Remote desktop login issues, please help

Ok, so I got remote desktop working, the only problem is, when I log off of the remote computer, the host does not log it self back in.

Ive even tried disabling my the password on the account to login and hope when I logged off that it would just resume on the host, but no such luck.

Basically what I want to be able to do is connect to my house computer at work, and be able to use the computer like I would with remote desktop, however, when I log off, I want the host to resume as the same user still.

Any way to get to that solution is great, willing to try anything! Please help!!

 

remote desktop

Hello,



Thank you for writing to Microsoft Community Forums.



Please help me with the below details to understand your issue in a better way:

1. Are you using the Microsoft remote desktop app?
   

If you are using the Microsoft remote desktop app downloaded from
Microsoft store then, I suggest you to follow the steps to
fix problems with apps from Microsoft Store.



If the issue still persists with the Microsoft remote desktop app, then you can contact the support team by going to the

link and scrolling down to the bottom and clicking on
Microsoft remote desktop support under the Publisher info.



However, if you are using the Remote desktop connection, which comes pre-installed with Windows 10, then I suggest you to please post your question in the
TechNet forum.



Hope it helps.



Prakhar Khare

Microsoft Community - Moderator

 

Remote desktop connectivity issues

Hello,

A factor why you're having issues remotely accessing your computer is due to settings configuration. We suggest that you refer to this article:

How to use Remote Desktop and follow the on-screen instructions.

About your concern regarding setting the Windows Firewall and Local Group Policy back to default, follow the steps below:

• Press Windows key + X > Go to Control Panel.
• In the View by: drop-down menu, select Small icons
  > Click Windows Firewall.
• On the left side panel, hit Restore defaults.
• Follow the on-screen instructions.

To restore Local Group Policy to default:

• Press Windows key + R > Enter gpedit.msc
• Navigate to the following path on the left side panel: Local Computer Policy >
  Computer Configuration > Administrative Templates >
  All Settings
• On the right side panel, sort the policy settings by State > Set the state from
  Enabled/Disable to Not Configured > Apply the settings.
• Repeat the same for this path: Local Computer Policy >
  User Configuration > Administrative Templates >
  All Settings.

Let us know what happens after following the suggested troubleshooting steps.