Windows 10: Remote Desktop Freeze / Not Responding When Typing

Hi,


I am having an issue when trying to use remote desktop connection into other PC's on my network.

When I start typing either the name or IP it will freeze and say not responding for a couple minutes then allows me to type another 2/3 characters before freezing again.

I have checked task manager and this is the wait chain for it.




I have tried reinstalling a fresh install of my OS but that has not fixed the issue.


I have tried the solution from the thread below which seems to be the same problem but this did not fix the issue for me.


https://answers.microsoft.com/en-us/windows/forum/windows_10-networking-winpc/remote-desktop-freeze-not-responding-when-typing/2d7a760f-08b9-4f6c-b240-492e778534cc

:)

 

Remote desktop connection freezes while using any other window

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that the remote desktop session freezes when the session is in idle mode. Couple of our users were able to fix the issue by disabling the audio that comes from the Remote session. I suggest you to try disabling the audio for the remote
desktop and check if that helps in resolving the issue. Please follow the steps mentioned below:

1. Press and hold Windows key + R, to open
   Run box.
   
2. Type mstsc and click on OK.
   
3. Now, click con Show Options.
   
4. Click on Local Resources.
   
5. Click on Settings.
   
6. Click on Do not play.
   
7. Click on OK and try using the Remote connection now.
   

If the issue persists, I would suggest you to post your query in TechNet forums,
where we have support professionals who are well equipped with the knowledge on Remote Desktop connection.



Hope it helps.



Nikhar Khare

Microsoft Community - Moderator

 

Remote desktop rebooting

Hi,

We may need more information about the issue on the remote desktop that keeps rebooting, kindly respond to the following questions:

• How do you access the remote desktop?
• Is the process of the connection through a wireless connection?

We suggest that you check your firewall or antivirus settings if it is blocking the connection between the two devices.

We look forward to your response.

Regards.

 

remote desktop

Hello,



Thank you for writing to Microsoft Community Forums.



Please help me with the below details to understand your issue in a better way:

1. Are you using the Microsoft remote desktop app?
   

If you are using the Microsoft remote desktop app downloaded from
Microsoft store then, I suggest you to follow the steps to
fix problems with apps from Microsoft Store.



If the issue still persists with the Microsoft remote desktop app, then you can contact the support team by going to the

link and scrolling down to the bottom and clicking on
Microsoft remote desktop support under the Publisher info.



However, if you are using the Remote desktop connection, which comes pre-installed with Windows 10, then I suggest you to please post your question in the
TechNet forum.



Hope it helps.



Prakhar Khare

Microsoft Community - Moderator