Windows 10: Remote Desktop Gateway frequent disconnects after KB5040430

After installing KB5040430, we are seeing issues on the Server 2019 Remote Desktop Gateway on RDS.All users get disconnected approximately every 30-60 minutes, and the following is logged in the Application log on the RD Gateway:--Faulting application name: svchost.exe_TSGateway, version: 10.0.17763.3346, time stamp: 0xb6a0daabFaulting module name: aaedge.dll, version: 10.0.17763.6054, time stamp: 0xce1c5805Exception code: 0xc0000005Fault offset: 0x000000000005abe2Faulting process id:&

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Remote Desktop Gateway Connection issue

Hi,

I have an issue with a new Gateway i created (setup below), i first got an error "The Computer cant verify the identity of the RD Gateway" and i confirmed the root certificate was in trusted as well as personal store. After a reboot i got
the message "Your computer cant connect to the Remote Desktop Gateway". I checked the services were running for Remote Desktop.

Server 2016 (RDG.domain.com)

Applied Global Cert

Remote Desktop Gateway/Licensing server

port: 3390

P.S. I have followed other MS solutions (ie adding reg keys to Windows 10) and applying root cert, regarding both and they didnt work.

Also, apologies if this issue is raised in the wrong section.

 

remote desktop

Hello,



Thank you for writing to Microsoft Community Forums.



Please help me with the below details to understand your issue in a better way:

1. Are you using the Microsoft remote desktop app?
   

If you are using the Microsoft remote desktop app downloaded from
Microsoft store then, I suggest you to follow the steps to
fix problems with apps from Microsoft Store.



If the issue still persists with the Microsoft remote desktop app, then you can contact the support team by going to the

link and scrolling down to the bottom and clicking on
Microsoft remote desktop support under the Publisher info.



However, if you are using the Remote desktop connection, which comes pre-installed with Windows 10, then I suggest you to please post your question in the
TechNet forum.



Hope it helps.



Prakhar Khare

Microsoft Community - Moderator

 

Windows 10 Remote Desktop Session - Sound stops when disconnect

This was originally asked as a question back in 2016

Redirecting

To summarise: Connecting or disconnecting a Remote Desktop session to a Windows 10 machine disrupts the Audio Drivers in a way that halts audio playback, and requires the playing application to be restarted. It seems tied to updates to Remote
Desktop in Windows 10 Anniversary Edition.

That thread had plenty of people experiencing the same problem, plenty of attempts to fix the problem, but no conclusion or feedback from Microsoft.

I have tried:

• Disabling audio redirection in the Registry (HLKM\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp\fDisableAudioCapture)
• Disabling the Remote Desktop Port Redirection Service
• Disabling (on my client) Remote Audio Playback (Playback on Remote PC)

None of these help. As soon as you connect or disconnect, RDP is messing with the Wave drivers, and the applications can't handle it.

Does anyone share this problem or have any other suggestions to try?