Windows 10: Remote desktop not working in Windows 10?

Discus and support Remote desktop not working in Windows 10? in Windows 10 Network and Sharing to solve the problem; Odd. I use No-ip, and have a registered host name that I have used in the past to connect to my Windows 8.1 system Since a clean install of Windows... Discussion in 'Windows 10 Network and Sharing' started by gizbug, Aug 2, 2015.

  1. gizbug Win User

    Remote desktop not working in Windows 10?


    Odd. I use No-ip, and have a registered host name that I have used in the past to connect to my Windows 8.1 system
    Since a clean install of Windows 10, I no longer can connect using the MS remote desktop app on my mac to my pc. I have allowed remote connections, and the port 3389 TCP is forwarded on my router per http://windows.microsoft.com/en-us/w...r-home-network

    I have a static IP on my pc, and the static ip on my router points to that forward port. I also disabled windows firewall. Anyone else having issues with remote desktop connections?

    :)
     
    gizbug, Aug 2, 2015
    #1
  2. LCRT Win User

    How do I Remote Control my Windows Phone 8 from my Windows 8 PC?

    you are mixing a few things. windows RT can remote desktop into OTHER computers that SUPPORT remote desktop. you cannot remote desktop INTO a windows RT machine.

    likewise, there is a remote desktop app for windows phone - but it only works to connect to computers that support remote desktop. not to remote into the phone.
     
    LCRT, Aug 2, 2015
    #2
  3. OusmaneSY Win User
    How do I Remote Control my Windows Phone 8 from my Windows 8 PC?

    Hi,

    thanks for the precisions about Windows RT. I should not have included that feature suggestion however.

    I removed it now.

    Best regards
     
    OusmaneSY, Aug 2, 2015
    #3
  4. Mystere Win User

    Remote desktop not working in Windows 10?

    Did you turn off the Windows firewall?
     
    Mystere, Aug 2, 2015
    #4
  5. RWOne Win User
    Firewall wouldn't need to be turned off (though that would lead to confirming), just allow remote desktop connection thru the firewall:

    Right click start, control panel, windows firewall, link on left "allow apps to communicate thru windows firewall"

    Check remote Desktop and private / public as you see fit, then ok.

    It's likely not checked after the upgrade.
     
    RWOne, Aug 2, 2015
    #5
  6. gizbug Win User
    Yes. This is a clean install of windows 10
     
    gizbug, Aug 2, 2015
    #6
  7. Mystere Win User
    The windows firewall is turned on by default in a clean install.
     
    Mystere, Aug 2, 2015
    #7
  8. gizbug Win User

    Remote desktop not working in Windows 10?

    Yes, it is. Whether I leave firewall ON or OFF, it's still not connecting. I went to noip.com, and ran their portchecktool, and it shows 3389 as open, as it should be. I wonder if I need to disable the pin login in windows 10, and go back to password only
     
    gizbug, Aug 2, 2015
    #8
  9. Mystere Win User
    Do you have Network Level Authentication turned on? The remote desktop app your using on your mac may not support NLA.
     
    Mystere, Aug 2, 2015
    #9
  10. gizbug Win User
    I just unchecked that box on my windows 10 pc. Tried connecting again, and nothing. Weird. Doesn't even get to the point of logging me on. I know my no-ip host (xxx.ddns.net) is valid and updated with my latest ip address, as I have the app running on my windows 10 pc. Very weird.
     
    gizbug, Aug 2, 2015
    #10
  11. Mystere Win User
    Do you have another computer on your local network that you can try and connect directly to your inside IP address? If you can connect there, then the problem is your router.
     
    Mystere, Aug 2, 2015
    #11
  12. gizbug Win User
    So if i connect to my internal ip address, i can connect. External, no go still. Small progress
     
    gizbug, Aug 2, 2015
    #12
  13. Mystere Win User

    Remote desktop not working in Windows 10?

    Then the problem is with your router/gateway/firewall. You need to configure it to connect to the machine. Be aware that some firewalls don't allow you to connect to the external IP address from inside your network. You may need to test it externally, using a smartphone with RDP installed, for instance.
     
    Mystere, Aug 2, 2015
    #13
  14. gizbug Win User
    I factory reset the router, and all works fine now. solved
     
    gizbug, Aug 2, 2015
    #14
  15. I found this worked in my case. First of all, the IP vs no-ip made a difference, as noted previously. The only other thing that made a difference for me was that after getting the authentication pop-up dialog box - was that I could *not* use my "email address" Microsoft logon, but had to use my regular non-email address Local Account logon (which I suppose you would have to create first if not already setup - See https://support.microsoft.com/en-us/...-in-windows-10 ). Then, if prompted, allow the Certification access. That did the trick for me.
     
    bcosner2000, Aug 10, 2016
    #15
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Remote desktop not working in Windows 10?

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