Windows 10: Remote Desktop options greyed out

Hi,
Hoping this is the correct area for this issue and that maybe someone has some suggestions because I have been unable to find anything.

It's quite simple, the Remote Desktop options have both become greyed out. The 'allow remote help requests' is still available.

I have seen posts saying to check group policy, but I have done that and I have no group policy settings set.

Any thoughts or suggestions much appreciated.

Thank you.

:)

 

Both remote desktop options are greyed out

Thank you for the reply.

Tried all that, no change.

The options are still greyed out

Microsoft Windows [Version 10.0.10586]

(c) 2015 Microsoft Corporation. All rights reserved.

C:\Windows\system32>DISM.exe /Online /Cleanup-image /Scanhealth

Deployment Image Servicing and Management tool

Version: 10.0.10586.0

Image Version: 10.0.10586.0

[==========================100.0%==========================]

No component store corruption detected.

The operation completed successfully.

C:\Windows\system32>DISM.exe /Online /Cleanup-image /Restorehealth

Deployment Image Servicing and Management tool

Version: 10.0.10586.0

Image Version: 10.0.10586.0

[==========================100.0%==========================]

The restore operation completed successfully.

The operation completed successfully.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.

Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>

 

Both remote desktop options are greyed out

Hi Angahran,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

I would suggest you to try the below steps and check if it helps.

First use the DISM tool and System File Checker for repairing any missing or corrupted system files:

• 
  Click Start.
  
• 
  Type cmd, and then press CTRL+SHIFT+ENTER to open elevated command prompt (I.e. Command prompt with admin rights).
  
• 
  If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click
  Continue.
  
• 
  Type or copy paste the below command lines into it:
  
  DISM.exe /Online /Cleanup-image /Scanhealth
  
  
  DISM.exe /Online /Cleanup-image /Restorehealth
  
  
  sfc /scannow
  

To close the Administrator: Command prompt window, type Exit, and then press Enter. Reboot your system to see if problem still occurs.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Do you have Windows 10 Home or Pro?

 

Sorry, should have said, Windows 10 Pro 64bit (on fast insider track)