Windows 10: Remote Desktop Protocol issues

Hi,

Can you please advise when an update regarding the RDP issue with the barcode scanner will be available? I tried all the possible settings to delay the barcode decode, but when using the RDP session with the windows key combination on the remote desktop option, the barcode scanned is always wrong and different from each other.


As checked, this is an RDP related issue that appeared after an update.

Please let me know if there is a way to solve the above mentioned problem.

Thanks,
Tomi

:)

 

remote desktop protocol error

Good day, i have been using remote desktop regularly but now i cannot connect as on the last step, i get "Protocol error" log in again and without success.

Thanks

 

remote desktop protocol error

Could you try the suggested solution in the following thread?

https://social.technet.microsoft.com/Forums/sha...

 

remote desktop

Hello,



Thank you for writing to Microsoft Community Forums.



Please help me with the below details to understand your issue in a better way:

1. Are you using the Microsoft remote desktop app?
   

If you are using the Microsoft remote desktop app downloaded from
Microsoft store then, I suggest you to follow the steps to
fix problems with apps from Microsoft Store.



If the issue still persists with the Microsoft remote desktop app, then you can contact the support team by going to the

link and scrolling down to the bottom and clicking on
Microsoft remote desktop support under the Publisher info.



However, if you are using the Remote desktop connection, which comes pre-installed with Windows 10, then I suggest you to please post your question in the
TechNet forum.



Hope it helps.



Prakhar Khare

Microsoft Community - Moderator