Windows 10: Remote Desktop Stopped Working

I've used Remote Desktop between the same two computers for many years. Today it isn't working. I don't know if this is because I changed my virus protection to Norton or if it was due to a Windows update. If I am behind my home router - that is, on the same network using using an IP address similar to 192.168.xxx.xxx to connect I have no problem remotely connecting at my house. If I am outside the network I cannot connect - using my phone's hotspot. Disabling Norton firewall and/or protection does not allow access. I've checked many, many settings as carefully as possible usin

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Remote Desktop Connection has stopped working Error

Try This

How To Fix Remote Desktop Connection Stopped Working Error

1. Method 1 – Allow Remote Desktop Via Windows Firewall.
2. Method 2 – Check Dependency Services.
3. Methods 3: Disable AutoLogin by Using Registry Editor.
4. Method 4: Uncheck Printers Option in Remote Desktop Connection.
5. Method 5: Audio Playback in Settings

 

remote desktop

Hello,



Thank you for writing to Microsoft Community Forums.



Please help me with the below details to understand your issue in a better way:

1. Are you using the Microsoft remote desktop app?
   

If you are using the Microsoft remote desktop app downloaded from
Microsoft store then, I suggest you to follow the steps to
fix problems with apps from Microsoft Store.



If the issue still persists with the Microsoft remote desktop app, then you can contact the support team by going to the

link and scrolling down to the bottom and clicking on
Microsoft remote desktop support under the Publisher info.



However, if you are using the Remote desktop connection, which comes pre-installed with Windows 10, then I suggest you to please post your question in the
TechNet forum.



Hope it helps.



Prakhar Khare

Microsoft Community - Moderator

 

Remote Desktop

Okay guys need some help here before going crazy...
I am trying to setup a remote desktop connection and see exactly what the logged on user is looking at with out going through Windows Remote Desktop.

Since its local network I don't have any password or want to setup a password.

Any suggestions are appreciated