Windows 10: RemoteApp- An error has occurred. Contact your workplace administrator for assistance

Hello Since I upgrade my computer to Windows 10 version 21H2, I am unable to access to my RemoteApp Work Resources by going to Control Panel -> Acces to RemoteApp Programs and RemoteDesktop Services.It tells me "An error has occurred. Contact your workplace administrator for assistance"No firewall problem because all computers with former version of Windows 10 runs.Can you help me please ?Thanks

:)

 

Quick Assist - An Error Has Occurred

On our network I have found 3 PC's that get this error after typing in the code that I give them:
"We've run into a problem. An error has caused screen sharing to end or we cannot establish a connection. Please close Quick Assist and try again later".

Happened in 1909. Upgraded to 2004 and still the same problem.
There are a few older threads related to this issue in this forum. I have tried every suggestion with no success.
I have tried turning off the firewall and virus protection.
I have tried Run as Administrator.
I uninstalled Quick Assist and re-installed.
I logged into the PC as an Administrator.
Nothing in Windows event logs.

The majority of PC's on our network have no problem running Quick Assist.

 

Deleting contacts from Windows 10


When you say Windows Mail Live are you referring to Mail app or Windows Live Mail?

I suggest you to try the steps provided below and check if it helps.

• Open Windows Live Mail.
• Press Ctrl + 3 using your keyboard. Right-click on the contact to delete it if it is a single contact.
• Highlight all contacts by pressing Ctrl + A.
• Click Delete located on the Ribbon bar.
• Click OK when you see the message These contacts will also be deleted from Hotmail, Messenger, and other Windows Live services.

After following the steps above, all your contacts that you have manually added to your account will be deleted however, contacts coming from third-party sites such as Facebook will not be deleted unless you remove Facebook from your account.

For Mail app:

Open People app then delete the contact.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Quick Assist, Remote Assist and Remote Desktop and RemoteApp

Here's an answer I got from a Microsoft MVP (this is not microsoft staff but instead a microsoft certification program)