Windows 10: Remove account from Surface

Discus and support Remove account from Surface in Windows 10 Installation and Upgrade to solve the problem; I let someone borrow my pc. it was erased at the time. They are logged into it and I can't log in. Now I'm trying to erase it but the recovery key is... Discussion in 'Windows 10 Installation and Upgrade' started by CjDavis808, Feb 22, 2022.

  1. Remove account from Surface


    I let someone borrow my pc. it was erased at the time. They are logged into it and I can't log in. Now I'm trying to erase it but the recovery key is not working.Any Ideas on how to completely wipe the pc?

    :)
     
    CjDavis808, Feb 22, 2022
    #1
  2. Vesao Win User

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Feb 22, 2022
    #2
  3. "Surface Detach" Icon Removal on Surface Book Taskbar

    Hi,

    As per the description I understand that you are trying to remove the Surface detach icon from the Taskbar on your Surface device, we will help you with this issue.

    I suggest you to follow the below steps to disable it and check if it helps.

    You will have to disable the Surface DTX. Follow:

    • Press and hold (or right-click) the taskbar and select Task Manager.
    • In Task Manager, select the Startup tab.
    • Check if the Surface DTX status is shown as Disabled.
    • Close Task Manager.
    • Go to Start
      Remove account from Surface f7c7fdba-6df5-43d9-a333-f8148a96bfa5.png
      , and select
      Power > Restart to restart your Surface Book.

    Hope it helps. Let us know for further assistance on accessing the Surface device, we will be happy to help you.

    Thank you.
     
    Deepika Gowda, Feb 22, 2022
    #3
  4. Remove account from Surface

    Problem updating Windows Surface Pro 4 with Windows 10 feature updates

    Hi,

    I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

    What I did to reset your Surface from a USB recovery drive was:
    Step 1: Make sure your Surface is turned off and plugged in (hold down the power
    button for 30 seconds).
    Step 2: Insert the USB recovery drive into the USB port on your Surface.
    Step 3: Press and hold the volume-down button while you press and release the
    power button on your Surface.
    Step 4: When the Surface logo appears, release the volume button.
    Step 5: When prompted, select the language and keyboard layout you want.
    Step 6: Select Troubleshoot > Reset your PC.
    If prompted for a recovery key, select Skip this drive at the bottom of the
    screen.
    Step 7: Select the target operating system you wish to reset. This
    refers to the current operating system installed on your Surface.
    Step 8: Select Yes, repartition the drives, and on the next page, select Next.
    Step 9: Choose Just remove my files.
    Step 10: Select Reset.
    Surface restarts and the Surface logo displays while the reset process continues
    (this can take a while).

    This always fails and I have to do the below which continues installation.
    Windows 10 Installation Media:

    1. Insert the Media (DVD/USB) in your PC and restart.
    2. Boot from the media.
    3. Select Repair Your Computer.
    Select Troubleshoot.

    1. Choose Command Prompt from the menu:
    Type in the command:
    Diskpart
    Type in the command:
    List disk (Note which disk is your Boot drive number mine is 0)
    Type in the command:
    Sel disk 0
    Type in the command:
    List vol (Note which volume is the EFI partition mine is 4)
    Type in the command:
    Sel vol 4
    Type in the command:
    assign letter=V:
    Type in the command:
    Exit
    Type in the command:
    V:
    After you have assigned a drive letter Using Diskpart You can format the EFI partition:
    Example: if you assigned a letter V to the partition the command would be:
    format V: /FS:FAT32
    Type in the command:
    bcdboot C:\windows /s V: /f UEFI


    Now I have an issue that I cannot install Feature Updates. They keep failing to install.
    Any ideas how to resolve issue?
     
    jaburmester, Feb 22, 2022
    #4
Thema:

Remove account from Surface

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