Windows 10: Remove ads on games

Yesterday I paid $9.99 to remove your annoying ads. I was playing Minsweeper at the time.

Today I started to play my daily card games and on Microsoft collection and Mahjong and Word Games and I still have the annoying ads. Now you are asking me to pay another $14.99 in addition to the $9.99 already paid. Please explain this to me.

Thanks

:)

 

"Ads by QuickCrystal" pop-up

Follow the steps here.

How to remove Games Crystal Ads (Virus Removal Guide)

If it is not listed in the Control Panel, or it can't be removed there, move on to step 2. You might be able to skip the step with HitmanPro. (30 day free trial if needed)

 

Counterflix ad removal

What suggestions did you receive from McAfee?

Did you try the Emsisoft Emergency Kit? How about the Eset Online Scanner?

Did you follow ALL of the steps in How To Remove Counterflix Adware (Virus Removal Guide) and reset all browsers.

 

remove game data from xbox game in windows 10

I appreciate your reply. It seems that the game progress was saved to your Xbox account associated on your computer that's why you can't play the game from the beginning. I recommend that you remove the account on your computer by performing the following
steps:

1. Press the Windows icon, then select the gear icon to access Settings.
2. Select Accounts.
3. Under Email & app accounts, click the Microsoft account, then click Remove.

I also suggest that you reset the Xbox app on your computer so that we could ensure that no account is linked to it. To get started, kindly follow these steps:

1. Press the Windows key, then select the gear icon to access Settings.
2. Go to Apps.
3. Under Apps & features, locate the Xbox app.
4. Click the Xbox app, then select Advanced options.
5. Click Reset.

Let us know if that works for you. We'd be glad to further assist you.