Windows 10: Remove device from Microsoft accout

Hi,I have a dead laptop and need to send it back to the manufacturer for replacement. But I have my Microsoft login on that laptop and one drive set up with some "offline available" documents as well. I want to make sure that no one can access my files if the laptop is repaired and switched on. Is the best way to go is to remove the device from the Microsoft account? or should I reset the login password?

:)

 

Remove Devices

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues while removing the device from your Microsoft account as it keeps popping back after removing.



It could be possible that the device was using OneDrive with the same Microsoft account and that might be the reason you are able to see the device listed under your profile. I would suggest you to remove the device from OneDrive
and see if that helps.



You can follow the steps to remove the device from OneDrive.

1. Login to
   https://onedrive.live.com.
2. Now on the left hand pane click on PC’s.
3. Now click on the devices that are listed under PC’s and on the right hand side click on
   Remove PC.

If the issue persists, please get back to us with the results of the troubleshooting steps to assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Device still listed under Microsoft account after removing it

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues while removing a device from your Microsoft account.



As you have mentioned that you have removed the device from the Microsoft account, it could be possible that the device was using OneDrive with the same Microsoft account and that might be the reason you are able to see the device listed under your
profile. I would suggest you to remove the device from OneDrive and see if that helps.



You can follow the steps to remove the device from OneDrive.

1. Login to
   https://onedrive.live.com.
   
2. Now on the left hand pane click on PC’s.
   
3. Now click on the devices that are listed under PC’s and on the right hand side click on
   Remove PC.
   

You can refer the screenshot for more help.





If the issue persists, please get back to us with the results of the troubleshooting steps to assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

How to permanently remove laptop device from my Microsoft account

At this location Add a device to your Microsoft account I found these instructions:

If you don't use a device but it still appears in your devices list, here's how to remove it:

• Go to account.microsoft.com/devices, sign in, and find the device you want to remove.
• Select Show details to see info for that device.
• Under your device's name, select More actions > Remove.
• Review your device details, select the check box, I'm ready to remove this device, then select Remove.

I successfully completed Steps 1 and 2 but could not find Step 3 -
Under your device's name, select More actions > Remove

So it seems that these instructions no longer apply.

I want to remove this laptop from my account because I no longer have it.

Suggestions appreciated.

Thanks