Windows 10: remove HP Smart Printing as my default

I have changed my printer from an HP Inspire 7955e to a Epson 3850. I have removed all the HP software HP Smart App, etc., deleted the HP printer and set my Epson 3850 printer to default, yet under Printers and Scanners, Windows still sees the HP as my default as does all the other software I use, and will not make my Epson the default printer. This does cause printing errors depending on what I am printing from. How do I remove all traces of the HP printer and have Windows accept my new printer as the default? I hope I have been able to describe the problem correctly.And just to be helpful

:)

 

Windows 10 Pro 22H2 and hp deskjet 3700 series - issues with printing

Okay so. I have a few guys in the field that use laptops and the portability of the hp Deskjet 3700 series is working well for them. The issue we have is that we found out on a few that the Deskjet is printing the Excel document smaller than desired. It adds extra space around the border and prints the entire page, (fit to one sheet) but it's small print. Here's what I've done so far:

• Printed from a couple of different Desktop computers on the same "portable" printer. I plug in the USB connector, and Win10 finds the printer and identifies it correctly (evidently installs a basic Windows/hp driver) and it prints perfectly.
• I have plugged the printer into 3 different laptops and tried it. They acted the same as the Desktops, identifying the correct printer, etc., but when I print the documents, they get stuck in the print queue. HP suggested that I use "HP Smart" to install the "proper driver". After installing the 'correct' printer driver using HP Smart, When I print, the document winds up being like 90% of the proper size... larger borders mean smaller fonts, and bordering on illegibility. The borders on the documents themselves are set to Custom at 0,0,0,0; and 'fit sheet on one page.' This layout works fine on most computers.

These documents are for printing tickets in the field for our customers, and we'd like them to look the same. I have been chasing this issue now for 3 days, trying various things, updating Windows, resetting back to Windows 10, rebuilding users, etc. So, I basically have laptops that when I use the Windows-supplied drivers, documents are stuck in the queue. (yes I've tried stopping the spooler, deleting the jobs, restarting the spooler, restarting the print job and it keeps getting stuck like the spooler doesn't know what to do next... says printing but remains in that state literally for as long as you wait. When I use the hp-Smart app to install the "correct" drivers, it's almost like there are drivers "in series" that are adding default margins that add up to a large margin. Next step for me is to download the 'HP Print and Scan Doctor' but having used it before, I don't hold much hope. Any additional ideas would be welcome... maybe even how to bypass the print spooler and use the Windows-supplied driver by itself, without getting stuck in the queue

 

Envy 4520 printer will not print after rolling back from windows 11 to windows 10

Greg .. sorry for the delay .. weekend got in the way. So even though I had done the steps you recommended multiple times over the last two weeks I did them once again per your step by step instructions. I do not seem to have print manager so I removed the drivers via print server properties. same issue .. will not print. I have down loaded , and ran HP scan doctor, HP smart assistant and HP Smart .. but nothing is working . Open to any other suggestions steve

 

HP SMART app - crash

Hi Blair,

Thank you for writing to Microsoft Community forum.

• Were there any changes made on the computer prior to this issue?
  

Meanwhile, you may try the troubleshooting steps listed in the articles listed below and check if it works:

• Fix problems with apps from Microsoft Store
  
• HP Smart for Windows
  
• Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.
  

Regards,