Windows 10: Remove kid from Microsoft family safety account

Im trying to remove my kids from the Microsoft Family safety account but I keep getting this message."Family members under statutory age need an adult's consent to join a family group. Only the adult that granted consent for Cameron can remove this family member. Ask the family organizer who granted Cameron consent to remove Cameron from the family group." My son and I are the only members of this account and Im the family organizer. Ive also simply tried to remove myself but I get this message "Something went wrongWe’re having trouble and can’t remove Sam from your family group right now. Ref

:)

 

unable to remove a kid from the Family Safety

Hi,

by a coincidence I have entered two different e-mail accounts for the Family Safety for my kid.

unfortunately I cannot remove the wrong one.

I log in for the Microsoft Family Safety choose the kid I want to remove

but at the end it says only the person that invited the kid may remove it from the family.

So I am such a person.

But I cannot.

What shall I do?

Thanks

Bogusz

 

Ho to remove your kid from My Family.

Ho to remove your kid from My Family.

How to remove your kid account under parental control.

• 
  Using the PC go to http://www.windowsphone.com.
  
• 
  Sign in using the parental email account (adult email account) and related password.
  
• 
  Click on My Family.
  
• 
  Click on the gray link Microsoft Family Safety Settings.
  
• 
  It will appear another web page showing the parental account and all the kids accounts under its control.
  
• 
  Click on the kid account you want to remove from the parental control.
  
• 
  At the up left part of the web page, at the right side of the written Family Safety there will be the option Remove the Member from the Family (the
  option name could be a bit different). Click on it.
  
• 
  It will appear a small window asking you if you really want to remove the member from the family. Click on Remove.
  

If you think this discussion could be useful for the community please suggest to the others clicking on the key at the upper right side of the post.

Bye.

 

Microsoft family safety not working--at all.

Hi,



Thank you for posting your query in Microsoft Community. I regret the inconveniece caused to you. Let me help you.



Before we proceed, we require more information to assist you better.

• Which web browser are you using?
• Are the settings on the Family Safety options on your computer are the same with the one on
  http://familysafety.live.com?

I suggest you to login with your parental account and check if you are able to manage the family settings.



If the issue still persist, it might appears that the Child account is not configure correctly. I suggest you to remove the Family Safety and configure it again.

How do I remove Family Safety?

http://windows.microsoft.com/en-us/windows-live/family-safety-remove-uninstall-faq



Now, setup Family Safety.

http://windows.microsoft.com/en-us/windows/set-up-family-safety#set-up-family-safety=windows-8



After creating the child account, you can then go to the Family Safety website, login using the parent account and then manage your child's restrictions and monitoring options.



Refer the following Microsoft help article.

http://windows.microsoft.com/en-US/...afety-child-kid-protect-filter-sites-chat-faq

Note: The steps for Windows 8/8.1 applies to Windows 10



I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.



Thank you.