Windows 10: removed device from microsoft account by mistake

Discus and support removed device from microsoft account by mistake in AntiVirus, Firewalls and System Security to solve the problem; I was trying to change my username on my laptop which for some reason is not the same as the name registered with my email id. During this i removed my... Discussion in 'AntiVirus, Firewalls and System Security' started by chaarvinarang, Sep 20, 2021.

  1. removed device from microsoft account by mistake


    I was trying to change my username on my laptop which for some reason is not the same as the name registered with my email id. During this i removed my device from my microsoft account on the website. Now i am unable to add it back, inspite of putting the correct serial number it shows "serial number not recognized". I am signed into my device with the same email id but the device is not getting registered on the website.

    :)
     
    chaarvinarang, Sep 20, 2021
    #1
  2. Vesao Win User

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Sep 20, 2021
    #2
  3. Remove Devices

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are facing issues while removing the device from your Microsoft account as it keeps popping back after removing.



    It could be possible that the device was using OneDrive with the same Microsoft account and that might be the reason you are able to see the device listed under your profile. I would suggest you to remove the device from OneDrive
    and see if that helps.



    You can follow the steps to remove the device from OneDrive.



    1. Login to
      https://onedrive.live.com
      .
    2. Now on the left hand pane click on PC’s.
    3. Now click on the devices that are listed under PC’s and on the right hand side click on
      Remove PC.


    If the issue persists, please get back to us with the results of the troubleshooting steps to assist you further.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Sep 20, 2021
    #3
  4. removed device from microsoft account by mistake

    Device still listed under Microsoft account after removing it

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are facing issues while removing a device from your Microsoft account.



    As you have mentioned that you have removed the device from the Microsoft account, it could be possible that the device was using OneDrive with the same Microsoft account and that might be the reason you are able to see the device listed under your
    profile. I would suggest you to remove the device from OneDrive and see if that helps.



    You can follow the steps to remove the device from OneDrive.



    1. Login to
      https://onedrive.live.com
      .
    2. Now on the left hand pane click on PC’s.
    3. Now click on the devices that are listed under PC’s and on the right hand side click on
      Remove PC.


    You can refer the screenshot for more help.


    removed device from microsoft account by mistake bbe6ee24-2440-414a-9613-071e63f8609a?upload=true.png


    If the issue persists, please get back to us with the results of the troubleshooting steps to assist you further.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Sep 20, 2021
    #4
Thema:

removed device from microsoft account by mistake

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