Windows 10: Removed wrong device

Discus and support Removed wrong device in Windows 10 Gaming to solve the problem; I accidentally removed the wrong laptop from my Microsoft account and I am locked out due to bitlocker. Is there anyway to unremove the correct laptop... Discussion in 'Windows 10 Gaming' started by Courtney Taylorson, Nov 20, 2022.

  1. Removed wrong device


    I accidentally removed the wrong laptop from my Microsoft account and I am locked out due to bitlocker. Is there anyway to unremove the correct laptop so I have access to the code? I only removed it 4 days ago. Thankyou

    :)
     
    Courtney Taylorson, Nov 20, 2022
    #1

  2. Remove Devices

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are facing issues while removing the device from your Microsoft account as it keeps popping back after removing.



    It could be possible that the device was using OneDrive with the same Microsoft account and that might be the reason you are able to see the device listed under your profile. I would suggest you to remove the device from OneDrive
    and see if that helps.



    You can follow the steps to remove the device from OneDrive.



    1. Login to
      https://onedrive.live.com
      .
    2. Now on the left hand pane click on PC’s.
    3. Now click on the devices that are listed under PC’s and on the right hand side click on
      Remove PC.


    If the issue persists, please get back to us with the results of the troubleshooting steps to assist you further.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Nov 20, 2022
    #2
  3. Vesao Win User
    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Nov 20, 2022
    #3
  4. Removed wrong device

    How to permanently remove laptop device from my Microsoft account

    At this location https://support.microsoft.com/en-us/help/4026440/microsoft-account-manage-your-devices I found these instructions:

    If you don't use a device but it still appears in your devices list, here's how to remove it:

    • Go to account.microsoft.com/devices, sign in, and find the device you want to remove.
    • Select Show details to see info for that device.
    • Under your device's name, select More actions > Remove.
    • Review your device details, select the check box, I'm ready to remove this device, then select Remove.

    I successfully completed Steps 1 and 2 but could not find Step 3 -
    Under your device's name, select More actions > Remove

    So it seems that these instructions no longer apply.

    I want to remove this laptop from my account because I no longer have it.

    Suggestions appreciated.

    Thanks
     
    Frank.White, Nov 20, 2022
    #4
Thema:

Removed wrong device

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