Windows 10: Removing of folder with left over files of uninstalled software

I unnstalled Surfshark VPN from my PC and some files are left over in a folder on Drive C. When I tried to remove it, I got a message "you require permission from SYSTEM to make changes to this folder". Subsequently, after chat with Support Agent, I tried to delete it by using SHIFT+DELETE but it did not work and I got a message ,"you will need to provide administraor permission to delete this folder." The folder is disrupting me as a pop up comes up when I open my PC. i require assistance/advice to remove the folder from my PC permanently.

:)

 

Strange Vista Ultimate Add/Remove Programs

Yes, the install was corrupted the first time you tried to install it most likely. Now the system does believe it is installed and/or can't find the Uninstaller; however, the program scanner can still find the program folder.

Does the software work and just listed repeated? If so, use CCleaner. Under tools and Uninstaller (I think) you can delete the install listing with uninstalling anything.

If the software does not work, then you are going to have to start the uninstaller from something else like Ccleaner, directly from the program folder, or some other third party app. Then reinstall the software after a restart.

If that fails. Delete the program folder and user folder (Optional). Then run the uninstaller. It will say software not installed...blah blah, remove this listing? Click Yes. Then restart, reinstall.

 

Strange Vista Ultimate Add/Remove Programs

Yea, the programs work... everything is just listed over and over... I used CCleaner and it worked just fine... thanks!

 

Deleting an uninstalled software

Hello,

Thank you for your interest in Windows 10.

First, I would suggest you to contact Python if they have any uninstaller, if yes, run the uninstaller package to get all the remnants of python removed completely from your computer.

If that does not help you may edit the registry and remove all the values for python. Follow the steps below to do so:

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added
protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge
Base:

322756 How to back up and restore the registry in Windows

• Click Start, and then click Run.
• In the Open box, type regedt32, and then click
  OK.
• In Registry Editor, locate the following registry key:
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
  
• In the left pane, click the Uninstall registry key, and then click
  Export on the File menu.
• In the Export Registry File dialog box that appears, click
  Desktop in the Save in list, type uninstall in the
  File name box, and then click Save.
• Each key listed under Uninstall in the left pane of Registry Editor represents a program that is displayed in the
  Currently installed programs list of the Add or Remove Programs tool. To determine which program that each key represents, click the key, and then view the following values in the details pane on the right:
  DisplayName: The value data for the DisplayName key is the name that is listed in Add or Remove Programs.
  
  -and-
  
  UninstallString: The value data for the UninstallString key is the program that is used to uninstall the program.
  
• After you identify the registry key that represents the program that you removed but which is still displayed in the
  Currently installed programs list of Add or Remove Programs, right-click the key in the left pane of the
  Registry Editor window, and then click Delete.
  
  Click Yes in response to the "Are you sure you want to delete this key and all of its subkeys?" message.
• On the File menu, click Exit to quit Registry Editor.
• Click Start, click Control Panel, and then click
  Add or Remove Programs.
  
  In the Currently installed programs list, verify that the program whose registry key you deleted is no longer listed.

Feel free to write us back for any further assistance with Windows, we'll be glad to assist you.