Windows 10: Renaming my surface pro aol account

Hello,

I bought a new surface pro and set up my email. For some reason, when I send an email, it says it is coming from "Fred" and then my email address at aol.com


I don't want to be Fred. How do I remove Fred?


Thanks!

:)

 

Renaming Surface Pro

I am changing the name of my new Surface Pro from a series of numbers-letters to "DJ-Surface Pro". But it tells me I am using a character not allowed, and then lists all of the unacceptable characters. The list does NOT include the dash, which is the
only character I am using. Windows 10 Pro. version 1709.

 

Surface Pro 4 Log in issues

Hello Bex,

For us to help you suggest steps to resolve the issue, we would like to know some information:

• Did you get any error messages when signing in to your account?
• Have you made any significant changes prior to this issue?
• Have you tried to login using a different Microsoft account or local account on the computer?

We suggest that you try the troubleshooting steps provided by Ashish Sondhi on this

link.

Post us back with the result.

 

Outlook trouble in Windows 10 handling AOL email

Hi Dave,

• Are you referring to Windows 10 Mail App?
• If yes, then is that an additional account?

If your AOL is an additional account in Windows 10 Mail App, then I suggest you to remove the account and reconfigure it and check the behavior. And if your AOL is primary a account, please get back to us for further assistance.

I suggest you to try the steps provided in the link below and check.

http://windows.microsoft.com/en-in/windows-8/remove-account

Thank you