Windows 10: Renewal of OFFICE-365 subscription

Discus and support Renewal of OFFICE-365 subscription in Windows 10 Updates and Activation to solve the problem; Hi, I am unable to renew the OFFICE-365 subscription. The payment option only has a credit/debit card. Tried using multiple cards, it always says that... Discussion in 'Windows 10 Updates and Activation' started by RG_IN, Mar 20, 2020.

  1. RG_IN
    RG_IN Win User

    Renewal of OFFICE-365 subscription


    Hi,
    I am unable to renew the OFFICE-365 subscription. The payment option only has a credit/debit card. Tried using multiple cards, it always says that the details entered are incorrect. The site says "Bank couldn't authorize the payment method". The debit cards are all active and I have used one of them last time to renew a OFFICE-365 subscription.

    Raised multiple service requests on the same, but no solution. Had long chats, still no solution.

    :)
     
    RG_IN, Mar 20, 2020
    #1
  2. PATRICIA.GUENOT
    Patricia.Guenot Win User

    message to renew my office 365 subscription

    Hello Carolyn

    My name is Patricia and I am an Independent Advisor. I am here to help you today.

    Please Apply these suggestions

    https://support.office.com/en-us/article/renew-...
     
    Patricia.Guenot, Mar 20, 2020
    #2
  3. MARCIAGAUTHIER
    MarciaGauthier Win User
    Renew Office 365 Home

    I renewed my Office 365 Home today. I brought a new laptop and the subscription ended today. It is not letting me get in.
     
    MarciaGauthier, Mar 20, 2020
    #3
  4. DAVEM121
    DaveM121 Win User

    Renewal of OFFICE-365 subscription

    renewal of office 365

    Hi Becky

    At the top right of any Office Application, log out of your Account, then log back in, to see if that prompts your Office installation to see the licence renewal . . .

    If not, go to Office 365 Login | Microsoft Office and if you're not already signed in, select Sign in

    On that page under your info, check the status of your subscription to Office 365

    If that checks out, click this link and run through the Office activation troubleshooter:

    https://support.office.com/en-us/article/unlice...

    If that does not resolve this for you, follow these steps to perform a full repair of your Office installation . . .

    Open Control Panel - Programs and Features

    Click Microsoft Office in the list of installed applications

    At the top, click 'Change'

    On the resulting dialog, click 'Repair' - choose the Online Repair, it is a comprehensive fix

    That should fix any issues with your Office Installation, including activation . . .
     
    DaveM121, Mar 20, 2020
    #4
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Renewal of OFFICE-365 subscription

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