Windows 10: rented Movie won't play

Hi,I'm in Luxembourg. I want to play Ratatuille movie in German. I just get an error message.I'm on Windows 10.I want to play in HD.I can't find the movies and films entry in the apps section.Thanks.

:)

 

Accessing and Playing a Rented Movie

I downloaded a rented movie last night called "The Thinning" and after it had finished downloading I shut down the computer and now I have great difficulty finding the movie in order to play it.

I have to type "The Thinning" in the search box and only when I click on it, I have the option to play it.

Why can't there be a link for "Rented" movies, so I can easily navigate to it ?

There are headings for "Explore" "Purchased" and "Personal" none of which takes me to my rented movie list.

Why do things always have to be so difficult ?

I can find them on the hard drive under videos where I have chosen to put them, but the computer has chosen Media Player Classic to play them, not your app _ MPC doesn't work.

 

Unable to rent or buy Movies from Microsoft store

Hello Josh,



Thank you for writing to Microsoft Community Forums.

1. Do you receive any error while buying or renting Movies?
   
2. Were you able to buy or rent movies from Microsoft store with the same Microsoft account previously?
   
3. Have you tried using the Microsoft store website to buy or rent movies?
   

I suggest you to follow the steps mentioned below and check if that helps.



Method 1:



Verify the region, date & time settings.

1. Press the Windows key + I to open Settings.
   
2. Tap or click Time & language.
   
3. Select either Date & time or Region & language and check all settings.
   

Method 2:



Reset the Microsoft store app.

1. Press Windows key + R. This will open
   Run. Alternatively, you can go to Start and search for ‘Run’.
   
2. In Run dialog box, type ‘wsreset’ and hit enter.
   

For more information you can refer the articles
limits on the money in your Microsoft account and

How to buy or rent Movies & TV content on Windows 10.



Also, for a quick status check the payments option under your Microsoft account, you can also contact our

customer support team.



Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Re-rented movie did not play, showed error 0xc00d36c4

I rented a movie and downloaded it but never watched it because I missed the expiration date. So I rented it again, then the downloader found the previously downloaded copy and did not download it again. The button next to the movie picture immediately
changed to Play. I hit the button and got error 0xc00d36c4. I got back, hit it again and got the same error. It seems I cannot play the movie that I rented. Please advise me how it can be fixed. Thanks.