Windows 10: Reoccurring ntkrnlmp.exe BSOD

Discus and support Reoccurring ntkrnlmp.exe BSOD in Windows 10 BSOD Crashes and Debugging to solve the problem; I keep getting a BSOD nearly everyday and when I analyze it using WhoCrashed, the cause is always ntkrnlmp.exe. The unexpected error is different for... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Qurp, Jul 26, 2020.

  1. Qurp Win User

    Reoccurring ntkrnlmp.exe BSOD


    I keep getting a BSOD nearly everyday and when I analyze it using WhoCrashed, the cause is always ntkrnlmp.exe. The unexpected error is different for each crash though. This happens when i'm on the computer and when the computer is idle, even when no intensive software's are running. I have attached some of the files that WhoCrashed have said the crash dump files are, and I will provide screenshots of each whocrashed log, let me know...

    Reoccurring ntkrnlmp.exe BSOD
     
  2. ZacOng Win User

    BSOD cause by ntkrnlmp.exe SYSTEM_SERVICE_EXCEPTION

    Hi Eric, actually this issue persists when I started to use this new laptop, therefore I had run a fresh windows , however this issue still persists. BSOD happens occasionally, and I found out that no BSOD occur if I turn off the fast startup feature.

    For your information, I had installed an extra slot of 4 gigs RAM during the purchase of this laptop

    Acer A515-51G-50AC

    Intel -8250U CPU

    4 (inboard) + 4 (slotted ram stick) RAM

    Nvidia MX150 2GB DDR5 GPU

    1TB HDD + 120 GB SSD
     
    ZacOng, Jul 26, 2020
    #2
  3. Eric Ber Win User
    BSOD cause by ntkrnlmp.exe SYSTEM_SERVICE_EXCEPTION

    Hi Zac,

    An outdated or corrupted driver is one of the possible reasons why you are having a blue screen error, SYSTEM_SERVICE_EXCEPTION thatis caused by ntkrnlmp.exe and ntoskrnl.exe. For us to assist you better, kindly answer the questions below:

    • Have you made any changes to your computer prior to this issue?
    • What troubleshooting steps have you done so far?
    • Do you have a third-party security software installed?
    • What is the make and model of your computer?
    • Have you tried to download and install the latest drivers of your device from its manufacturer's website?

    Meanwhile, I would suggest that you try the steps in this
    link
    to troubleshoot blue screen issues in Windows 10.

    We'll be looking forward to your reply.
     
    Eric Ber, Jul 26, 2020
    #3
  4. skydean Win User

    Reoccurring ntkrnlmp.exe BSOD

    BSOD cause by ntkrnlmp.exe

    Hi Sumit,

    here the minidumps file.

    BSOD by ntkrnlmp.exe

    122117-13890-01.dmp

    122117-14796-01.dmp

    many thanks for replying
     
    skydean, Jul 26, 2020
    #4
Thema:

Reoccurring ntkrnlmp.exe BSOD

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