Windows 10: Repeated BSOD (DPC_WATCHDOG_VIOLATION) no specific application

Hi,

I have had repeated BSOD with message (DPC_WATCHDOG_VIOLATION) on a Lenovo E550 running Win 10 Pro 6 bit (upgraded from win 8.1pro 64). It occurred:
1. on sleeping, and
2. seemingly randomly. i.e. with applications open, idle with no applications open

I seem to have got around (1) by unchecking the "Turn on fast startup" option in Power Options. but the BSOD continues to occur at other times.

I have used the Lenovo System update tool to update the drivers it can but have reached the limit of my current capabilities/knowledge so am looking for some help interpreting the dump files and troublshooting

Per BSOD posting instructions I've run the utility and attached the zip file to the post.

Thanks for any advice/direction.

:)

 

BSOD; SYSTEM_EXCEPTION_THREAD_NOT_HANDLED netwtw04.sys

After getting repeated DPC_WATCHDOG_VIOLATION stopcodes, I updated my SATA driver. Now I am getting a whole new BSOD. My DMP, MSINFO32 and specs are uploaded here:

MEGA

 

New 2520 multiple lockups BSD and reboot

more errors BSOD

DPC_WATCHDOG_VIOLATION



going to send it back

 

Hi obiwan,

Welcome to the 10forums.

Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from your manufacturer.
Code: *** WARNING: Unable to verify timestamp for atikmdag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys 3: kd> lmvm atikmdag start end module name fffff800`b6420000 fffff800`b7927000 atikmdag T (no symbols) Loaded symbol image file: atikmdag.sys Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys Image name: atikmdag.sys Timestamp: Tue Jun 23 03:34:51 2015 (5588B7BB) CheckSum: 014A1763 ImageSize: 01507000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] Please check your manufacturer for driver updates for the sound driver and Intel Storage Rapid Technology driver.
You might want to disable the ISRT service.
Code: *** WARNING: Unable to verify timestamp for CHDRT64.sys *** ERROR: Module load completed but symbols could not be loaded for CHDRT64.sys 3: kd> lmvm CHDRT64 start end module name fffff801`1d4b0000 fffff801`1d633000 CHDRT64 T (no symbols) Loaded symbol image file: CHDRT64.sys Image path: \SystemRoot\system32\drivers\CHDRT64.sys Image name: CHDRT64.sys Timestamp: Tue Mar 10 06:36:29 2015 (54FE82DD) CheckSum: 00177D4B ImageSize: 00183000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 *** WARNING: Unable to verify timestamp for iaStorA.sys *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys 2: kd> lmvm iastora start end module name fffff801`b5580000 fffff801`b58fd000 iaStorA T (no symbols) Loaded symbol image file: iaStorA.sys Image path: \SystemRoot\System32\drivers\iaStorA.sys Image name: iaStorA.sys Timestamp: Fri Aug 22 23:26:36 2014 (53F7B58C) CheckSum: 0015BEA1 ImageSize: 0037D000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]
Old drivers, please check for updates as far as possible, for Intel you probably need to be at your manufacturer.
Code: VSApiNt VSApiNt.sys Sat Aug 30 15:03:46 2014 (5401CBB2) // Trend Micro VClone VClone.sys Sat May 03 18:53:40 2014 (53651F14) // Elborate Bytes, update software TmPreFlt TmPreFlt.sys Sat Aug 30 15:11:25 2014 (5401CD7D) // Trend Micro tmtdi tmtdi.sys Wed Jul 15 11:35:55 2009 (4A5DA2FB) // Trend Micro TmXPFlt TmXPFlt.sys Sat Aug 30 15:11:38 2014 (5401CD8A) // Trend Micro Tppwr64v Tppwr64v.sys Wed Apr 17 14:14:17 2013 (516E9219) // Thinkpad driver mbam mbam.sys Wed Sep 03 19:50:25 2014 (540754E1) // Malwarebytes, update software iwdbus iwdbus.sys Sat Oct 04 02:31:12 2014 (542F3FD0) // Intel driver IntelPcc IntelPcc.sys Fri Sep 05 01:05:04 2014 (5408F020) // Intel driver Apsx64 Apsx64.sys Thu Sep 18 07:03:46 2014 (541A67B2) // Lenove, part of thinkpad ApsHM64 ApsHM64.sys Thu Sep 18 07:01:08 2014 (541A6714) // Lenovo[/quote]

 

Hi axe0,
Thanks for your help and advice.
I'm working through your recommended actions now. Will let you now how I go.

 

Hi axe0

1. Have uninstalled and reinstalled AMD drivers using utility and manuf. drivers per instructions
2. Updated sound driver using Lenovo System Update tool but it driverquery does not report a newer date for CHDRT64.sys
3. Updated intel drivers using Lenovo System Update tool but it driverquery does not report a newer date for iwdbus or IntelPcc
3. Updated Intel Rapid Storage Technology driver using Lenovo System Update tool but it driverquery does not report a newer date for iaStorA
4. I have not worked out how to disable the Intel Rapid Storage Technology service - I couldn't see a service with a similar name
5. Uninstalled application associated with VClone driver

Should I rerun the BSOD forum tool to confirm any changes?

Early days yet, but I have not have a BSOD since updates above. Monitoring to see it reoccurs.

Thanks very much for your assistance.

 

The reason why you cannot find the IRST service is because it is not installed, I didn't check it properly.

Is Trend Micro checked for software updates? Trend Micro has a driver from 2009 that is not compatible with Windows 10.

 

axe0,

Thanks for letting me know about the IRST Service.

I haven't updated trend micro. Appreciate you highlighting that its not compatible with Windows 10. I will update to a Windows 10 compatible anti virus.

Still haven't had a BSOD in > 24 hours. A good sign given I had 14 BSODs yesterday.

fingers crossed...

 

Nice to hear *Smile

Let me know how it goes.

 

Marked as solved. Still no BSODs since driver updates 4 days ago.
Still looking at updating the antivirus, but it does not appear to be causing any issues.
Thanks again axe0!

 

You're welcome *Smile
Glad I could help.