Windows 10: Repeated crashes with Bugcheck code 0x00000124

I'm a system builder at a mom-and-pop pc repair shop / MSP. I've recently built a few systems with identical nearly-identical hardware configurations, and some have been producing increasingly frequent bluescreens, with the bugcheck from the title. I have done my own analysis with bluescreenview (and I am readily available to upload the dump files) - the official MS documentation on this bugcheck indicates that parameter 1 indicates more precisely the point of failure. In every case I've seen, Parameter 1 is "0x7", which indicates a BOOT failure. However, further resources are limited and I've been able to find virtually nothing indicating what a "BOOT" failure actually is or how to remedy this.


The troubleshooting I've done thus far:

Run memtest86+, in some cases for several hours. No errors detected.

Run hardware stress tests on the system as a whole, as well as memory, CPU, disks, individually. No crash or error condition resulted from these tests.

Replaced the motherboard outright in one machine after going through some very basic troubleshooting with the manufacturer (ASRock). We suspected this may have been a known issue to them, perhaps drivers or a manufacturing defect. They were not especially helpful, after I indicated I had compatible memory on their QVL that had been thoroughly memtested, they simply opted to RMA the board. I hadn't even shipped the "failed" one out before getting a replacement installed, which promptly began crashing in the same way.

Installed all available driver and windows updates.

Checked physical connections (SATA, power, etc.).

Run chkdsk /r


The hardware specs for the machines are as follows:

ASRock J3455-ITX motherboard

Samsung 860 EVO 250GB SSD

8GB Crucial DDR3-1600L

Seasonic 520W M12II Modular PSU

Cooler Master Elite 130 ITX chassis


Rarely do these machines even have discrete graphics cards. As you can see, there aren't many components to blame for hardware failures. We admittedly have not done much to rule out the SSD. I'm well aware SSDs are not bulletproof (literally or figuratively) but the notion that the SSDs in 2 systems built over a month apart failed nearly simultaneously doesn't sit well. These problem machines are from separate clients, in different locations, so it is unlikely to be some sort of environmental issue.


I feel relatively confident this is not a hardware issue - more likely driver or OS, perhaps BIOS. As such, I'm mostly looking for some help in analyzing the dump files. They produce diagnostic information with a rate of consistency I very rarely, if ever, see, but kernel debugging surpasses my expertise a bit.

:)

 

System Reboot for Bugcheck 0x00000124


Hi Guys,

I recently purchased a MSI laptop (GT72VR 6RE), and upgraded Win 10 version from Home to Pro. Performed the upgrade as soon as I fired up the laptop for the first time.

Last couple of weeks, while working on Google Drive (via Chrome) the computer will suddently lock up, and after couple of seconds reboot.

Checking Event Viewer, it shows the following events:



Details for the listed events in sequence:

• The previous system shutdown at 4:48:27 PM on ‎5/‎09/‎2016 was unexpected.
• The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
• Audit events have been dropped by the transport. 0
• The driver \Driver\WUDFRd failed to load for the device ACPI\ENE0110\5&14353508&0.
• A corrected hardware error has occurred.
  
  
• A corrected hardware error has occurred. (same as above)
• The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffffe0002c0c2028, 0x00000000be000000, 0x0000000000800400).

It has happened twice so far and that has me bit worried.
Previous one had the following bugcheck error:

• The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff800765cd8b8, 0x0000000000000000, 0x00000000000000a0).

Would really appreciate if someone can point out anything.

It is a brand new laptop (couple of weeks old). And both the times when it crashed, I was using Chrome (google drive, or writing email etc), wasn't playing games. The CPU/GPU isn't overclocked either.

Thanks in advance.

 

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124

This happens about once a week. Can someone please tell me why and help me fix it?

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffff8005c9fe58f8, 0x0000000000000000, 0x0000000000000000).

 

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124

Dear Sirs !

Please help me. My computer randomly restarts with blue screen.

This is description:

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffff810aff325028, 0x00000000bf800000, 0x0000000000000124). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 66a85699-58d4-4ef6-886d-b747dc919a7f.

What should I do with it?