Windows 10: Reporting Scam received

Received the following scam. Just want to make others aware The Voice warning kept staying if you shutdown your computer hackers will have access to your information. They had me type something in the run window, then asked me to put in my name and they would provide me with a product key. I told them I was unable to do that & disconnected. Every time I tried to get back on my phone they were still on the phone even though I kept hanging up. They kept calling me back to back approx 6 times trying to get me to pick up too finish what I had started. So I shutdown my computer. Then turned it back on, disconnected the Internet by turning off the Wi-Fi and my modem & router, cleared my history, cache and other settings, shutdown my computer again, waited 10 sec, then turned my computer back on. I also change my password to get into my computer.

Do you think there is anything further I need to do?

:)

 

phishing scam?

Hi Marie,

There are different types of Phishing scam, and the one that you received might be probably a
"Deceptive Phishing" or "System Reconfiguration Attacks". For you to prevent receiving a phishing email and to be more aware about scams, we suggest that you report it by following the steps on this
link. There are tips as well on the said link on how to determine a phishing email.

We're looking forward to your feedback.

 

How and to whom I report scams on my computers?

You should report all scams to the local police. They can advise you of the next step to take.

 

Possible scam?

Hi Thomas,

I can understand the situation you are going through. To help you further, we need the following information.

• Which Microsoft website have you visited?
• What is the phone number that you have contacted?
• What is the make and model of the computer?

I suggest you to refer to the links for more information on possible scams.

Avoid scams that use the Microsoft name fraudulently

https://www.microsoft.com/en-us/safety/online-privacy/msname.aspx

HOW TO: Report the Microsoft phone scam

HOW TO: Report the Microsoft phone scam - Microsoft Security

@ bhringer, thank you for bringing this to our notice.

Please get back to us with the above information.