Windows 10: Request for Assistance: Lost BitLocker Recovery Key

Dear Microsoft Support Team,I hope this message finds you well.I am writing to request assistance regarding a BitLocker-encrypted SSD for which I have unfortunately lost the recovery key. Despite checking my Microsoft account and other usual locations, I have been unable to retrieve the necessary key to access the drive.Below are the relevant details of the deviceevice make and model: ID: {7CFF9A4E-5302-4A50-9C3A-A6AC624BC7B1}Operating system: Windows 11 ProMicrosoft account: *** Email address is removed for privacy *** of encryption: March, 2023I would greatly appreciate any guidance or support you can provide

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Lost bitlocker recovery key

I have lost my bitlocker recovery key and tried following the recovery steps. I have also searched and tried following the command prompts suggested but none have worked.

 

bitlocker recovery key

Hi Singh,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you not able login to your computer due to BitLocker Recovery Key?
2. Did you ever setup BitLocker Recovery Key on your computer?
3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
4. Are you using Windows 10 Home or Windows 10 Professional?

Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.

 

BitLocker Recovery Key request

Have found my BitLocker Recovery Key and input. All good. Turn off Surface Pro3 and then turn on again and the request for the BitLocker Recovery Key comes up again? Why does this continue to come up?