Windows 10: Request for Assistance with Email Address Linked to Another Account

Emil Safarov · Jan 7, 2025

Dear Microsoft Support Team,I hope this message finds you well. I am reaching out to seek assistance with an issue regarding my email address, [your email address], which I am attempting to use to create a new Microsoft account. However, I am receiving a notification that this email address is already associated with another account.Unfortunately, I do not recall creating or linking my email to any existing Microsoft account, and I am unable to access it. I would greatly appreciate your help in either recovering the account or removing my email address from the current account so that I can us

:)

newtekie1 · Jan 7, 2025

Unauthorized Emails from my account?

Embarrassingly, everyone on my email list received spam originating from my account, which is Yahoo based. A scan with MSE found two trojans, a Java/Rowindal.A and a Downloader:Java/OpenStream.W.

Are these the source of my unwanted email traffic? Would someone opening this email be infected with the same problems? Could there be more dangerous underlying threats.

Hell, I have quite a few high dollar clients in my list. I always treat people's addresses like they were unlisted numbers, and don't send frivolous "Hey how are ya" junk. This is mortifying.*Eek!
Click to expand...

It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.

Tetsujin · Jan 7, 2025

How can I un-link my current Microsoft account that is tagged to my Windows activation license and link it to a new Microsoft account?

You don't make a new account & try to move your entitlements to it, you change the email address associated with the original account.

From Microsoft Support - Change the email address or phone number for your Microsoft account

I want to use a different email address or phone number to sign in

You can use any email address or phone number you have listed as a
username to sign in to your Microsoft account. If you want to sign in
with a specific one or change the one you're signing in with, here's
how:

Sign in to Manage how you sign in to Microsoft with your Microsoft account. If you’re having issues signing in to your
Microsoft account, go to Microsoft account help.

Note You may be prompted to enter your Microsoft account password, or
to enter a code sent to the email address or phone number listed in
your account's security information. By providing this info to us, we
know the request is coming from you.

If you want to use an existing email address or phone number, go to step 6. If you're adding a new email address or phone number, go to
step 3.

If you selected Add a phone number, go to step 5. If you selected Add email, choose whether to add:
a. A new email address. Select Create a new email address and add it as an alias, and then follow the instructions.

b. A non-Microsoft email address (such as an @gmail.com or @yahoo.com email address). Select Add an existing email address as a Microsoft
account alias, and then select Add alias.

After you've added the email address, you'll be asked to verify that you're the account owner:

a. Select Verify next to the new alias. A message is sent to the account for verification.

b. After you receive the message, select the included link to confirm that you own the account.

If you selected Add a phone number, follow these steps:

a. Select your country from the list.

b. Enter the phone number you
want to use, and then select Next.

c. When you add a new phone
number, we'll send a text message to that number to verify it. Enter
the code in the text message, and then select Next.

Under Sign-in preferences, select Change sign-in preferences.

Either select the check boxes next to the aliases that you want to use to sign in or clear the check boxes for the aliases that you don’t
want to use to sign in, and then select Save.

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Anthony1129 · Jan 7, 2025

old email addresses

Thank you for updating me HA.111

Here is the step to remove that old email address.

Start typing an email address into the “To” field. As soon as you see the old email address being recommended as one of the potential candidates, use the down arrow key to scroll through the list of suggestions. Once you highlight the old email address, type the delete key. In many cases, this will actually remove the entry not only from the current list of suggestions but from future suggestions as well. You may even find that as you mouse over the drop-down list the highlighted item will have an “x” to explicitly allow you to delete it.

Just do this step and your good to go.

Continue to have an escellent day HA.111

Best regards,

Anthony C. De Jesus

Independent Advisor

Windows 10: Request for Assistance with Email Address Linked to Another Account

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Request for Assistance with Email Address Linked to Another Account

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