Windows 10: Request For BSOD Help With A Dump Link

Hello, i just received a BSOD crash/restart/system failure and was wondering what it was caused by. I've checked heat for my CPU and it seems within limits. I can't find anything in the Event Viewer and read that I should try the Driver Verifier. I did so and got the dump at the OneDrive link below upon the subsequent crash. Would you be able to assist or guide me to another test? Thanks!https://1drv.ms/u/s!AqdzUe0HRHRugu4dRS2PCe5XFARmvg?e=E1WOXL

:)

 

BSOD dump analysis request

Hi,

Thank you for posting your query in Microsoft Community.

I can understand how frustrating it could be when things go unusual.

I will certainly help you.

Please provide us the following details:

• 
  Have you made any changes to the computer prior to this issue?
  
• 
  When exactly you get these errors?
  

A blue screen error (also called a stop error) can occur if a problem causes your PC to shut down or restart unexpectedly.

The BAD_POOL_HEADER bug check has a value of 0x00000019.

The issue occurs because the Hdaudio.sys driver tries to process the audio information when the uninitialized internal firmware memory within the video card is set in a certain manner. The result is internal pool corruption.

As we are analyzing the dump files, let us try the following steps as a workaround and check if it makes any difference.

Step 1: Initially, I suggest you to start your computer in safe mode with Networking and check if the issue appears there as well. If it does not appear in safe mode with Networking place the computer in clean
boot state to identify the culprit program running in the background creating this error.

Safe Mode is a diagnostic mode that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started.

Refer the article below:

Start your PC in safe mode in Windows 10

http://windows.microsoft.com/en-in/windows-10/start-your-pc-in-safe-mode

Step 2: Let us follow the steps suggested in the following article and check if it helps in resolving the issue.

Troubleshoot blue screen errors

Resolving Blue Screen errors in Windows - Microsoft Support

Hope it helps.

Let us know the status, we are glad to assist you further.

 

BAD_POOL_HEADER BSOD, Dump File attached


Hi Groggubus,

Welcome to the 10forums

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

1. Uninstall Daemon Tools
2. Download the SPTD standalone installer and follow these steps:
   • Double click the executable to open it
   • Click on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

Please follow this suggestion for the BSOD

1. Please open BitDefender and go to the modules,
2. Go to the firewall settings,
3. Uncheck 'Block port scans in the network',
4. Reboot your system <-- IMPORTANT

 

HELP FOR RESEARCH PURPOSES , I NEED BSOD ERRORS .DMP .DUMP FILES

I want to analysis many BSOD errors, for this purpose, i am collecting dump files in form of .dmp and .dump files.

I knew many users are getting bsod and already some reported bsod errors in this forum.

I am requesting all the users, who is having .dmp and .dump files , upload the files in online storage and then share those links here .