Windows 10: Request for fail-safe backup recovery for Authenticator App

Mantari · Apr 30, 2025 at 11:47 AM

***Sorry if this is not posted in the correct area - feel free to move it***Having clean installed Android 15 on my S23+ and reinstalled the MS Authenticator app, on this occasion I find there are no backups to restore. Perhaps it's because I've fresh installed Android 15 and the previous backup was on Android 14?I have restored successfully before, so to find that I can't restore the many accounts that rely on Authenticator, well, it's extremely frustrating - to put it mildly!!Considering security, and the importance of 2 step verification in particular, are constantly highlighted and discuss

:)

Brink · Apr 30, 2025 at 11:49 AM

Microsoft Authenticator Account Backup and Recovery: Coming to iOS

Howdy folks,

Many of you have asked for backup and recovery for the Microsoft Authenticator app. We’ve heard that need, and that’s why I’m happy to announce that we’ve just released a backup and recovery feature for that app. Now, your Microsoft Authenticator app will keep your account credentials, so you won’t get locked out of your accounts when you move to a new device.

We’re launching this feature beginning with iOS first, and we’ve already released a private preview to our iOS beta testers. Over the next few weeks, we’ll roll this out to all iOS users. We’re rolling out to iOS first as building the app using iCloud simplified our development. But later this year, we’ll add this feature to the Android version as well.

Try it out!

If you don’t have the Microsoft Authenticator app yet, get it here. If you want to try this feature before it’s available to the general public, sign up here to become a beta tester.

If you’re already one of our beta testers, you can install the update (version 5.7.0) on your iOS device once it’s available to you.

Turn on Backup

In the Microsoft Authenticator app, go to Settings. Under Backup, turn the toggle to ON for Auto backups and follow the prompts.

Behind the scenes, this is how it works:

We encrypt your backup data with your personal Microsoft account

We then store the encrypted backup with your iCloud account

And that’s it! Your account credentials are now backed up in the cloud and will stay up to date when you add, delete, or edit your accounts.

Recover on a new device

To recover the app on a new device, sign in to the same iCloud account and personal Microsoft account as on your previous device.

After you sign in, the following options will be available:

Your OATH verification codes for your third-party accounts and personal Microsoft accounts

The ability to enable push notifications for your personal, work, or school Microsoft accounts

If you have additional questions, check out our Microsoft Authenticator docs. You can also use the Microsoft Authenticator forum
to offer suggestions, ask questions, and talk with our support team and other fans of account security.

I hope you’ll take some time to check this mew feature out. As always, we would love to receive any feedback or suggestions you have.

Best Regards,

Alex Simons (Twitter: @Alex_A_Simons)

Director of Program Management

Microsoft Identity Division
Click to expand...

Source: Microsoft Authenticator Account Backup and Recovery: Coming soon to an iOS device near you! Enterprise Mobility + Security

Brink · Apr 30, 2025 at 11:49 AM

Microsoft Authenticator Account Backup and Recovery: Coming to iOS

Howdy folks,

Many of you have asked for backup and recovery for the Microsoft Authenticator app. We’ve heard that need, and that’s why I’m happy to announce that we’ve just released a backup and recovery feature for that app. Now, your Microsoft Authenticator app will keep your account credentials, so you won’t get locked out of your accounts when you move to a new device.

We’re launching this feature beginning with iOS first, and we’ve already released a private preview to our iOS beta testers. Over the next few weeks, we’ll roll this out to all iOS users. We’re rolling out to iOS first as building the app using iCloud simplified our development. But later this year, we’ll add this feature to the Android version as well.

Try it out!

If you don’t have the Microsoft Authenticator app yet, get it here. If you want to try this feature before it’s available to the general public, sign up here to become a beta tester.

If you’re already one of our beta testers, you can install the update (version 5.7.0) on your iOS device once it’s available to you.

Turn on Backup

In the Microsoft Authenticator app, go to Settings. Under Backup, turn the toggle to ON for Auto backups and follow the prompts.

Behind the scenes, this is how it works:

We encrypt your backup data with your personal Microsoft account

We then store the encrypted backup with your iCloud account

And that’s it! Your account credentials are now backed up in the cloud and will stay up to date when you add, delete, or edit your accounts.

Recover on a new device

To recover the app on a new device, sign in to the same iCloud account and personal Microsoft account as on your previous device.

After you sign in, the following options will be available:

Your OATH verification codes for your third-party accounts and personal Microsoft accounts

The ability to enable push notifications for your personal, work, or school Microsoft accounts

If you have additional questions, check out our Microsoft Authenticator docs. You can also use the Microsoft Authenticator forum
to offer suggestions, ask questions, and talk with our support team and other fans of account security.

I hope you’ll take some time to check this mew feature out. As always, we would love to receive any feedback or suggestions you have.

Best Regards,

Alex Simons (Twitter: @Alex_A_Simons)

Director of Program Management

Microsoft Identity Division
Click to expand...

Source: Microsoft Authenticator Account Backup and Recovery: Coming soon to an iOS device near you! Enterprise Mobility + Security

Rayreg36 · Apr 30, 2025 at 11:49 AM

Authenticator App - Automatic Request Timeout

I'm using Authenticator app for 2FA and up till now worked fine - I would get a request in the app to confirm the number displayed in browser and then confirm with my fingerprint. However recently everytime a request is triggered, the number flashes for
second and then automatically fails to "Request Timeout" message. I still get the request in the app but its too late by then.

To log in I have to re-enter my password and then enter the One-time password code in the app.

I tried the following:

removing the accounts from the app,

removing the app and re-installing it and re-adding the account

disabling and then re-enabling MFA in security settings in my account

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