Windows 10: Request for repair quotation due to Surface GO 2 infinite reboot.

Surface GO 2 product will reboot indefinitely.I changed the settings in the biosapp and conducted an inspection through the in-house equipment A/S person.I think it's an internal physical error, so I'm going to leave it to repair.I would like to request an estimate for the repair

:)

 

Service and repair videos for Surface devices

Source: https://techcommunity.microsoft.com/...s/ba-p/3667517

 

Infinite Repair Loop

I have an HP 14-ac151nr laptop. It attempts to diagnose and repair but loops. Cannot access safemode.

Have tried startup repair
bootrec.exe with /rebuildbcd & /fixmbr & /fixboot
chkdisk

I found this while searching the forum. Startup Repair Infinite Loop Recovery - Windows 7 Help Forums and tried it. on step 13 it said "The file sizes presented here are approximate estimations, and may vary depending on your system. If any one of them are 0 bytes, then you should stop what you're doing now and seek an alternative method of recovering your system, because Windows cannot function with a 0-byte size registry hive."

Of course everything was 0-byte.*Mad

I would assume its toast and I would need to do a clean install, or maybe a repair install or something else? Not sure what is the best action at this point. Need advice.

 

Stuck at OneDrive screen during Surface Pro 6 initial setup

Hi,

Thank you for writing to Microsoft Community Forums.

Try the below suggested steps.

Method 1

1. Unplug all the external devices except Mouse and Keyboard.
   
2. Try to reboot the device and check the status of the issue.
   

Method 2

I would suggest you to perform Power drain by following the suggested steps.

1. Press and hold the Power Button down for 30-40 seconds.
   
2. Hold the Volume Rocker up and Power ON for almost 20 second.
   
3. Release the power button and wait for next 10-15 seconds.
   
4. Press the power button to turn on your Surface and check the status of the issue.
   

Hope it helps.

Muralidhar

Microsoft Community Moderator