Windows 10: Requesting expert assistance, my computer keeps experiencing blue screens.

I've been experiencing frequent blue screens with my ROG Zephyrus G14 GA401II_GA401II. I tried reinstalling Windows 10 and used AMD Cleaner to remove the AMD integrated graphics driver, then used DDU to clean the NVIDIA drivers. After that, I reinstalled the drivers through the MyASUS software. This seemed to temporarily solve the issue for 3-4 hours. However, once I updated Windows, I encountered two blue screens within 30 minutes. I decided to upgrade to Windows 11, hoping it would fix the problem. After the upgrade, everything seemed fine for another 3-4 hours until I got a blue screen with

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How to fix blue screen stopcode

Hi Willma,

If you are experiencing blue screen errors in your computer, we suggest that you refer to this

article for the step-by-step guide on how to fix blue screen errors.

Let us know if you need further assistance.

 

Blue Error screen not going away

Hello,

For us to provide an accurate resolution for the issue that you are experiencing, kindly elaborate the issue by answering the questions listed below:

• Did you receive a stop code when you experienced the blue screen error?
• Were there any changes on your computer like updates or software installed on your computer before this happened?

For initial troubleshooting, we suggest that you visit this
article. From there, you'll see troubleshooting steps to resolve BSOD issues.

We'll be waiting for your reply.

 

Computer Freezes Then Blue Screen

Hello,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your device?

Meanwhile, we suggest performing the steps on this article
on how to troubleshoot blue screen errors on Windows 10.

We look forward to your response.

Regards.