Windows 10: Requesting Refund for Accidental Purchase

Discus and support Requesting Refund for Accidental Purchase in Windows 10 Software and Apps to solve the problem; Dear Customer Service Team,I hope this message finds you well.My name is Sochish Vindula, and I am a student currently using a laptop that I have... Discussion in 'Windows 10 Software and Apps' started by Sochish Vindula, Jun 25, 2024.

  1. SOCHISH VINDULA
    Sochish Vindula Win User

    Requesting Refund for Accidental Purchase


    Dear Customer Service Team,I hope this message finds you well.My name is Sochish Vindula, and I am a student currently using a laptop that I have already activated with a Windows key associated with my device. Recently, while checking the prices of Windows keys, I accidentally made a purchase and the payment was processed. As a student, this unexpected expenditure is quite significant and something I cannot afford. I am sincerely sorry for any inconvenience this may cause, but I kindly request a refund for this accidental purchase and the cancellation of any associated subscription. Here are t

    :)
     
    Sochish Vindula, Jun 25, 2024
    #1
  2. CHARLIE KLAUSEN
    Charlie Klausen Win User

    Refund for accidental purchase

    Hi Shelly,

    If your app/game was purchased within the last couple weeks, you should be able to request a refund.

    https://support.microsoft.com/en-us/help/10558/...

    Sign into your MS account - account.microsoft.com - Payment and Billing - Order History - Find the app you want a refund for and there should be a “request a refund” option.

    Let me know if this helps!

    - C
     
    Charlie Klausen, Jun 25, 2024
    #2
  3. SHELLYANDERSON1
    ShellyAnderson1 Win User
    Refund for accidental purchase

    Hi:

    We bought a laptop. I'm not used to it. I accidentally bought an app for a mobile device instead of PC. I am hoping for a refund. I was trying to purchase an offline app, Roget's Thesaurus, and instead bought the one for a mobile device. After that, I thought
    I was buying the right app for PC and accidentally bought the book instead..an online thesaurus. I need a good offline thesaurus for writing when I'm not near WiFi. Not a good night... Can a person get a refund or exchange in cases like this? Thank you..
     
    ShellyAnderson1, Jun 25, 2024
    #3
  4. MARTINAO
    MartinaO Win User

    Requesting Refund for Accidental Purchase

    How to refund kids accidental purchases ?

    Over 500 EUR were charged from my account. Accidental purchases were made by unknown kids (during kids party). I contacted support, but nobody responded. After I contacted live chat, I spent almost 2 hours in conversation,sending all purchase numbers,
    the agent told that he is reviewing and I have to wait and than disconnection. I contacted again but there was another agent and reconnection to the other pone was not possible and send me link for refund. Any recommendation for the easiest way to refund accidental
    purchases? Thank you for all advices
     
    MartinaO, Jun 25, 2024
    #4
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Requesting Refund for Accidental Purchase

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