Windows 10: Reset computer and now it is not accepting keyboard instructions. Trying using all...

Discus and support Reset computer and now it is not accepting keyboard instructions. Trying using all... in Windows Hello & Lockscreen to solve the problem; How to fix from this screen.... Discussion in 'Windows Hello & Lockscreen' started by VincentShepherd, Feb 26, 2023.

  1. Reset computer and now it is not accepting keyboard instructions. Trying using all...


    How to fix from this screen.

    :)
     
    VincentShepherd, Feb 26, 2023
    #1
  2. bearcat22 Win User

    Computer is frozen, won't accept input from keyboard or mouse

    Thank you for your advice.

    No, I do not have an ISO of my personal files. I tend to save a lot of material, so it would likely be out of my budget to buy a third party hard drive large enough to store them/back them up.

    As stated in the original post, I do already have some sort of USB emergency thing.
    I have listed what it says is on it.
    I don't know how to use it, or if it is useful to solve this problem.

    As stated in the original post, the F keys are not responsive, so I don't understand how I
    could follow your suggestion to get into the BIOS to change boot priority.

    I will, however, use the link you suggest and try to boot from the media you suggest, then post back.

    Update: Page does NOT give the size of Does it HAVE to be on a USB? It won't fit on a 16 GB empty USB, the largest I have!

    The page says...."Extract ISO to Fat32 Formatted USB Stick"

    What is Fat32, and and how would I format a USB to it?

    Evidently I'm going to need SUPER detailed baby-step instructions to use this thing.
     
    bearcat22, Feb 26, 2023
    #2
  3. bearcat22 Win User
    Computer is frozen, won't accept input from keyboard or mouse

    Thank you, Dalchina.
    I believe I already did this. A previous disk contains this:


    Reset computer and now it is not accepting keyboard instructions. Trying using all... 51879d1571582781t-computer-frozen-wont-accept-input-keyboard-mouse-original-dvd-details-contents.png


    I note that this contains more things than are listed in your screen shot.

    My best recollection is that it did not boot the Win10 machine.

    I will, as you say, go back to the link, and start all over.

    - - - Updated - - -

    There are two slots, and only one RAM stick. I believe it is DDR3, but I have no way to find out.
    Neither slot works to boot.
    All I get is this screen:

    Reset computer and now it is not accepting keyboard instructions. Trying using all... 251882d1571584290t-computer-frozen-wont-accept-input-keyboard-mouse-img_20191020_110710.jpg

    I will look at the links and try to follow POST troubleshooting

    - - - Updated - - -

    Wow that POST list is DAUNTING.

    I mean.....I don't have a job, I have all the time to do it.....but it feels like
    they are saying. You have the Sahara desert. Here is a teaspoon.
    Start shoveling.

    Some of the things I simply won't be able to do.

    Update: following post troubleshooting:
    1. Removed everything but power cable. Powered on, no sound.
    Then attached monitor cable. Two beeps.
    Menu says "Reboot and select proper boot device, etc.

    2. computer is plugged directly into wall outlet
    3. The beep code chart is meaningless to me
    4. All fans are running
    5. Impossible to be sure, but all cables seem secure
    6 and 7....there is no way I'm touching any of this stuff. No way.
    8.I already tested the RAM stick.
    all other ideas are things I cannot or will not do.
     
    bearcat22, Feb 26, 2023
    #3
  4. Sher Amo Win User

    Reset computer and now it is not accepting keyboard instructions. Trying using all...

    Ive factory reset my computer but I can't use the mouse or the keyboard to select laugage

    Hi,

    A device like your keyboard and mouse is not detected during factory reset.
    To help us determine the appropriate troubleshooting steps
    that can resolve your concern, we would like to ask the following questions:

    • Are you performing a factory reset on a laptop or a desktop?
    • Is this the first time you perform a factory reset on your device?
    • What troubleshooting steps have you done so far to resolve your concern?

    In the meantime, if you're working on a desktop, we suggest that you try to use a PS2 keyboard just to bypass the installation process. Once Windows is up and running, you may now plug your mouse and keyboard to initialize Windows to detect these devices.

    We look forward to your response.
     
    Sher Amo, Feb 26, 2023
    #4
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Reset computer and now it is not accepting keyboard instructions. Trying using all...

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