Windows 10: Reset Microsoft account email and password ...... (No access to old info)

Microsoft account issues

I do not have access to any of the old info .. that IP is closed and not accessible any longer.

:)

 

Microsoft Account Password Reset

Thanks for the reply, but it does not help me. The website does not proceed past step 4. After entering the security code, the website does not proceed to step 5. It does not give an error message, it simply greys out the next and cancel buttons and hangs
indefinitely.

Reset your password

If you can't remember your password, follow these steps to get into your account.

• Go to the Reset your password page.
• Choose the reason you need your password reset, then click Next.
  
• Enter the email address you used when you made your Microsoft account. This could be any email address, or an email ending in a Microsoft domain like hotmail.com or outlook.com.
  
• Enter the characters you see on the screen (this lets us know you’re not a robot), then click Next.
  
• If you've added security info to your account, we'll send a one-time code to the alternate phone number or email address you gave us. After you enter that code on the next screen, you'll be able to make a new password.

I'll try your "Get account help by email" suggestion and post the solution here when I've found one.

 

Lost password on an Old Account, any way to merge accounts?

I doubt Wiz will be able to merge the accounts. However, he should be able to get you access to the old account, he'll just need to know what the email address was that you originally registered it under and he can change the email address associcated with the account once you give him the necessary info and then you can request a password reset.

AFAIK, having multiple account isn't technically against the rules unless you are using the second account to get around posting restrictions. Like if you were banned or have infractions that prevent you from posting on the forums and use the second account to post.

 

How to reset Windwos 8 Password?

http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1TC=windows-8

• If you've forgotten your Windows password, there are several ways to retrieve or reset it:
  • If your PC is on a domain, your system administrator must reset your password.
  • If you're using a Microsoft account, you can reset your password online. ...
  • If you're using a local account, use your password hint as a reminder.