Windows 10: Reset process on a laptop resulting in the laptop being "stuck" on rebooting

My son has reset his Lenovo Ideapad 330 laptop and it has been whirring away for a couple of days now "rebooting" - but it seems stuck at 64% - how long should we leave it before trying something else and what can we do without starting the whole process again??

:)

 

Best laptop under $800??

Well the last one I suggested seems to be the best for 650$

EDIT: to facilitate your search...

Laptop GFX benchmark list

Laptop CPU Benchmark list

 

Resetting the laptop stuck at 99%

Original Title: reset laptop

I bought an Acer. When the laptop was switched on at the shop, i skipped the step where i had to insert my microsoft email add.

The laptop was functioning normally, windows 10 were installed. Then at home, i tried to sign in but it didnt work out. I went back to the shop and they had to reset the laptop but its stuck at 99%. The resetting is taking hours and hours. Is this normal?
All programs have been lost as well. Please help.

 

Laptop Reset Loop

Hi Vince,

Let us resolve your concern regarding frequent reboot. We suggest that you follow the Startup Repair steps below:

• Turn off your laptop.
• Turn on your laptop. As soon as you see the Windows logo with the spinning dots, press and hold down the power button until your laptop turns off. Do this process
  twice.
• Turn on your laptop for the third time, and let it load.
• It should give you the message: Preparing Automatic Repair.
• On the next screen that would appear, click on Advanced Options.
• Select Troubleshoot.
• Go to Advanced Options.
• Click on Startup Repair.
• Wait for the repair to finish.

We would appreciate it if you could get back to us and provide us your feedback.