Windows 10: Reset stuck at 100%

Trying to reset PC however it will stuck at 100%. Resumes with the restart which is very long then ask me to sign in again. Tried logging in to found out it did nothing at all. I waste all my time doing this for 2 days and achieve nothing. I use settings to reset the PC and remove everything on the PC. Its not working at all.

:)

 

Stuck at 64% after reset.

Hi,

We want to know more information regarding this issue so that we can find out what causes your update to get stuck at 64%. Please provide us the following information:

• Even after resetting, does it still get stuck at 64%?
• What other troubleshooting steps have you tried so far?
• How are you upgrading your operating system?
  

Regards.

 

No Battery present but 100% charged?

Hi Jennifer,

As per your description it seems like you couldn't find the power option. I suggest you to try the below and see if it helps.

• In search type troubleshooting and hit enter.
• On the left pane click on View All.
• Now from the list of troubleshoot select Power and follow the onscreen instructions to run.

Please be informed that, the steps given in the method 2 is just to reset the power plan settings. It won't reset the whole system. So, I suggest you to try the steps and check if it helps.

Thank You.

 

Update problems

Hi TiffanyBowers,



Thank you for posting to the Microsoft Community. I understand your Lumia 610 keeps getting stuck on step 6 of the update that you're trying to install. I can provide you a few steps to try in an effort to resolve the update issue.



There are a couple of different steps on a support page located at
http://support.microsoft.com/kb/2484484 that we'll want to try. I would suggest the steps for stuck in download mode, stuck at OEM splash screen, and error not listed on this page.



Before performing the suggested reset under the steps for error not listed, I would first suggest trying a soft reset. If you're able to remove the battery, leaving it out of the phone for a few minutes will soft reset the phone. Another option for performing
a soft reset would be to hold the power and volume down buttons until the phone has restarted completely.



Please let us know if any of these suggestions are helpful to your update issue.



Regards,