Windows 10: Reset This PC -- "Keep my files" option

Discus and support Reset This PC -- "Keep my files" option in Windows 10 Installation and Upgrade to solve the problem; I was wondering, if you select the "Keep my files" option while resetting the PC, what folders does Windows keep on the laptop? And besides that, does... Discussion in 'Windows 10 Installation and Upgrade' started by Land Kruzer, Mar 15, 2021.

  1. Reset This PC -- "Keep my files" option


    I was wondering, if you select the "Keep my files" option while resetting the PC, what folders does Windows keep on the laptop? And besides that, does Windows wipe everything else other than those folders?


    Any help is appreciated! :

    :)
     
    Land Kruzer, Mar 15, 2021
    #1
  2. Nikhar_K Win User

    No "Reset This PC" option

    Hi,



    Thank you for writing to Microsoft Community Forums.



    For better clarity, it would be great if you can help us with the details requested below:



    • Where exactly are you looking for the Reset this PC option?
    • Were you able to successfully clone the drive?
    • Could you please provide more clarity on, “On original hard disk the WinRE recovery partition was last partition. On new hard disk that partition had moved to first position”?
    • Were you able to get the Reset this PC option by following the steps mentioned in the article provided by you?


    If you wish to reset the PC, there are multiple ways to do it. You may want to refer the steps mentioned in the article

    Reset or reinstall Windows 10
    .



    However, please reply with the details requested above to help you with the appropriate details.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Mar 15, 2021
    #2
  3. Unable to reset the pc

    Hello,

    If you are having that message while trying to reset your computer, We suggest you to create an installation media for Windows 10 using Media
    Creation Tool
    and perform a Reset.

    Once the installation media is created, follow the steps below:

    • Insert the installation media you created, and then restart your PC.
    • On the Install Windows screen, select Repair your computer.
    • On the Choose an option screen, select Troubleshoot. From there, you can use Safe Mode. Select
      Advanced Options >Reset This PC>Remove everything.
    • After the reset is complete, check for status.

    Give us an update on what happens.
     
    Anthony Cato, Mar 15, 2021
    #3
  4. IggSter Win User

    Reset This PC -- "Keep my files" option

    How to factory reset Cisco 1700 Router

    Hopefully I can help you here....its a very common thing to happen.


    First, I take it you dont know the passwords for console access or telnet/ssh?

    I will assume that these devices belong to you.

    step 1. Plug a cisco console cable into a serial port on your pc
    step 2. Plug other end into Cisco console port
    step 3. Using hyperterm or putty or similar connect to the serial port
    step 4. boot router, and make sure you clearly can see the output (this confirms you have good serial comms)
    step 5. if this fails, adjust the comm port settings (9600, 8,1,n are the default)
    step 6. now you have to do the only hard part...send the break command:

    Break command list: Break Commands

    Go down the list and match your OS and SW and try the sequence suggested.

    If this fails several times do what I do: Install putty (free) and then to send a break so you can get into rommom just hit "ctrl-a b".
     
    IggSter, Mar 15, 2021
    #4
Thema:

Reset This PC -- "Keep my files" option

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