Windows 10: Reset Windows 10

Ever since installing Threshold 2 my Surface 3 has been very sluggish. Because of this I think my only option is to reset the OS, however before I do that should I deauthorize software that needed online activation (i.e. Malwarebytes, Bitdefender, etc.) first? Or will the activation's be preserved?

:)

 

Windows 10 Unexpected shutdown on start up

OK, so i figured it out myself

Found the logfile in "C:\Windows\Minidump".

You need the Windows Development Kit to open it and a bit of googling to understand it.

Found out that a Daemon driver caused an error. Removed Daemon but this didn't solve it. (ps: Daemon itself worked normally).

I let hibernate my computer again and found another error with sptd2.sys: SCSI Pass Through Direct layer

More google and ended up on the duplexsecure site. Downloaded the W10 version and voila: problem fixed.

For the Windows support team: It would be really helpfull if you could pass problems to a more skilled helpdesk who can do more than proposing the standard solutions in case those won't work.

Cheers

 

Windows 10 Unexpected shutdown on start up

OK, so I also found out that this occurs when sleepmode (for me after 3 hours) changes into hibernate mode.

Seems like the going into hibernate and/or starting up from HIbernate results in a shutdown. In safeboot it works perfectly.

Anyone any idea how I can figure out where it goes wrong. Is there a way to log this (I couldn't find it in bootlog)

 

Hello thunderclap, *Smile

I'm afraid that a reset will remove all installed programs, but you'll just need to reinstall them.

Reset Windows 10

 

Thank you for the link. On a whim I removed my virus scanner (Bitdefender) and the system went back to its usual speed. The program works great on my main desktop but not so well on an Atom processor.

 

I'm glad you didn't have to reset.