Windows 10: Reset Windows 10

Hello Katie, and welcome to Ten Forums. *Smile

Yes, as long as those other drives are not just other partitions on the same Windows hard drive. If they are, they'll get wiped out as well. It they are separate physical hard drives, then they won't be affected.

Since you got a virus, be sure to scan the other drives with a good AV program as well.

 

I've tried to scan with both iobit ultimate and malware fighter, but I think the viruses still hiding.
I finally deleted "/C:/ProgramData/Nimzaps/snp.sc." in C disk by stop their service and task. But I can't remove "Search" homepage though.

The Windows 10 is installed in C disk, not related with three other disks. So they are not being wipe out, only C, right?

And by the way, if I choose restore factory setting, does it go back to windows 8?

 

A factory restore would take you back to what was originally installed on the OEM PC. In your case, Windows 8.

Correct, only the C disk would be affected.

If you still show signs of a virus after you reset, then it would be best to create a new thread in the AntiVirus, Firewalls and System Security forum area to see if they can help with Virus first. *Smile

 

I started a reset, looked to be going as planned. I walked away for 15 minutes or so, screen is blank, but hd is active....any thoughts?

 

Hello Aekresse, and welcome to Ten Forums. *Smile

I'd let it sit until finished as long as you have HDD activity.

 

ok will do, thanks

 

HD still blinking....almost 20 hours, no activity on the screen....

 

In that case, you may need to clean install instead. *Sad

https://www.tenforums.com/tutorials/1...n-install.html

 

well, tried one more time to reset after hard restart....it "seems" to be working......in the final update stage.

 

Hi! I upgraded from windows 7 to 10 free without a clean install, and after about a week I'm having trouble, it often is quite slow ... the question is ... if you restore Windows 10 following the second option, that is, eliminating all data, so I'll lose my license and enter the serial number? Tell me no because I do not have any code.
Appearance answers! Thank you in advance!

 

Hello Alex, and welcome to Ten Forums. *Smile

No. You will not lose your activation since your PC is registered on Microsoft activation servers for the free Windows 10 offer.

If you like, you could try doing a repair install first instead to see if it may sort your issues without losing anything.

Repair Install Windows 10 with an In-place Upgrade

 

I thank you have been very kind, but I think I'll do a restore one hundred percent! I will make a backup of all my data and I will get to new install all the programs, there is no problem ... the important thing is that after the PC is fast enough and that I should not enter any code to Windows 10! one last thing ... the operating system updates I'll have to redo them all over again? Thanks again! *Smile

 

Yeah, I'm afraid that you'll need to install Windows Updates again afterwards.

I hope this installation will run smoother for you. *Smile

 

OK then! I thank you again you have been very kind and very useful! *Smile

 

Got myself in a mess loading W10 onto a laptop runningW8.1 due to my not setting a required change in the user profile before up grading. W10 told me I couldnt do it in the version of W10 I have ( home).
Followed your instructions and reset.
Now all looks fine
Many many thanks for your help