Windows 10: Resetted Window 10 due to driver issues now screen is black and more

Discus and support Resetted Window 10 due to driver issues now screen is black and more in Windows 10 Software and Apps to solve the problem; So when I got this laptop it already had an account on it so I hard reset it to start fresh. Though I did it in a rush so some drivers weren't... Discussion in 'Windows 10 Software and Apps' started by Catpog, Dec 16, 2021.

  1. Catpog Win User

    Resetted Window 10 due to driver issues now screen is black and more


    So when I got this laptop it already had an account on it so I hard reset it to start fresh. Though I did it in a rush so some drivers weren't installed properly, I think. I couldn't open the start menu, it constantly crashed, I couldn't open photos. and I couldn't installed certain updates.So I reset it again but after it went through the whole process it said I didn't have an admin account which was an issue since I that admin account was the only account there. So then I made an account via system prompt.But when I finally signed in the desktop the background was black, the only icon was th

    :)
     
    Catpog, Dec 16, 2021
    #1

  2. Black screen after trying to reset back to factory settings. (Windows 10)

    Hi Simen,



    I realize the inconvenience you are experiencing with black screen issue on Windows 10 . I will certainly help you.



    This issue might occur if there is change in system settings or display driver is corrupt.



    I suggest you to follow the steps below to



    To assist you better, please provide us the information below:

    • When you say that "reset my computer back to factory settings", are you referring that you have tried to perform rolling back to previous Operating System or performed Reset of Windows 10?
    • Are you able to see Windows 10 logo when you switch on the computer?

    I suggest you to follow the steps provided in the Microsoft Help Article about troubleshooting on black screen related issues and check if it helps.

    Troubleshoot black screen or blank screen errors

    Please get back to us with an update on black screen issue with Windows 10, we will be happy to help.



    Thank you.
     
    Nyima Yonten, Dec 16, 2021
    #2
  3. Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Dec 16, 2021
    #3
  4. Resetted Window 10 due to driver issues now screen is black and more

    Gtx 460 black screen issue

    I have an EVGA gtx 460 that has started acting odd. Every once in awhile I would get a black screen that would require a hard reset. Then eventually the other day, it wouldn't boot at all. It would boot to the windows logo and then black screen.

    Replaced it with a spare card, booted up fine.

    Put the 460 back in, black screen.

    Booted in safe mode, boots fine.

    Uninstalled driver and reboot to full windows... boots fine with no driver installed.

    Reinstalled latest driver (was already on latest driver when this started) and rebooted. Black screen.

    Booted into safe mode and uninstalled driver again.

    Reboot to full windows, install old version of driver, reboot. Black screen.

    Reboot to safe mode, uninstall driver, reboot to full windows install reeeeeaaally old version of driver. Reboot. Black screen....


    So... the only time the card works is when there is no nvidia driver installed... weird.


    Anybody got any ideas? I haven't tried testing it in a clean windows install yet, but that's my next step I guess.
     
    Papahyooie, Dec 16, 2021
    #4
Thema:

Resetted Window 10 due to driver issues now screen is black and more

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