Windows 10: Resetting problem

Discus and support Resetting problem in Windows 10 Customization to solve the problem; I tried to reset my old computer this morning to just delete all of my personal files, and after it had finished, it restarted, but my account log on... Discussion in 'Windows 10 Customization' started by Jon Sucksmith, May 2, 2024.

  1. Resetting problem


    I tried to reset my old computer this morning to just delete all of my personal files, and after it had finished, it restarted, but my account log on was still on the sign-in screen, however I could not log in, as I was faced with a "The User Profile Service service failed the sign-in. User profile cannot be loaded"After this, I tried to do a full restart, on all drive, and to clean everything from the Shift+Restart menu, but this didn't go as planned as it was stuck on 16% for around 3 hours, so I did a hard restart, tried to reset everything again, but then I was faced with a "There was a p

    :)
     
    Jon Sucksmith, May 2, 2024
    #1
  2. dalchina Win User

    Windows 10 1709 System Restore problems...

    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, May 2, 2024
    #2
  3. Nate W.H. Win User
    Update problems

    Hi TiffanyBowers,



    Thank you for posting to the Microsoft Community. I understand your Lumia 610 keeps getting stuck on step 6 of the update that you're trying to install. I can provide you a few steps to try in an effort to resolve the update issue.



    There are a couple of different steps on a support page located at
    http://support.microsoft.com/kb/2484484
    that we'll want to try. I would suggest the steps for stuck in download mode, stuck at OEM splash screen, and error not listed on this page.



    Before performing the suggested reset under the steps for error not listed, I would first suggest trying a soft reset. If you're able to remove the battery, leaving it out of the phone for a few minutes will soft reset the phone. Another option for performing
    a soft reset would be to hold the power and volume down buttons until the phone has restarted completely.



    Please let us know if any of these suggestions are helpful to your update issue.



    Regards,
     
    Nate W.H., May 2, 2024
    #3
  4. swat354 Win User

    Resetting problem

    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
    swat354, May 2, 2024
    #4
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Resetting problem

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