Windows 10: Resetting stuck at 38%

I was going to completely reset my pc, but it has been stuck at 38% for many hours now. Should I let it stay for more than a day?

:)

 

Stuck at 64% after reset.

Hi,

We want to know more information regarding this issue so that we can find out what causes your update to get stuck at 64%. Please provide us the following information:

• Even after resetting, does it still get stuck at 64%?
• What other troubleshooting steps have you tried so far?
• How are you upgrading your operating system?
  

Regards.

 

Stuck at 38% OC...

38% OC is not bad.....

 

USB Devices not work - code 38

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are receiving an error Code 38 for USB mass storage device. I’ll certainly help you with the issue.



The error code 38 states that Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. It is caused because the driver could not be loaded because a previous instance is still loaded.
For more information, see
Error codes in Device Manager in Windows.



I would suggest you to refer the troubleshooting steps mentioned below:



Method 1: Reboot your computer



The simplest way would be to reboot your computer and check if that helps.



Method 2: Rollback the driver



If the issue persists, I would suggest you to try rollback the driver and check. Refer the steps mentioned below:

1. Press and hold the Windows key + X, and select
   Device manager.
   
2. In Device manager, expand Universal Serial Bus controllers.
   
3. Right click on USB Mass Storage device and select
   Properties.
   
4. Navigate to the Driver tab and click on
   Roll Back Driver.
   
5. Restart the computer.
   

Method 3: Reinstalling the driver



If the issue persists, I would suggest you to try reinstalling the driver and check. Refer the steps mentioned below:

1. Press and hold the Windows key + X, and select
   Device manager.
   
2. In Device manager, expand Universal Serial Bus controllers.
   
3. Right click on the USB Mass Storage
   device and click on Uninstall.
   
4. Uncheck the box Delete the driver software for this device
   and click on OK.
   
5. Restart the computer.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator