Windows 10: Resolution issue MacBook Remoting to Windows 10

I have a MacBook Air with an M1 processor. I'm trying to remote in to a Windows 10 computer. I'm trying Microsoft Remote Desktop and the new Windows App preview but I'm getting similar results. I can't seem to get a screen resolution other than 1440x900. I'm trying to get 1920x1200, which is supported on the Windows 10 machine.I've tried setting the resolution in Settings specifically. I've tried not starting the session in full screen and turning on update the session resolution on resize. On resize it looks like it briefly switches to the higher resolution but then switches back to 1440x90

:)

 

Windows 10 desktop resolution issue

Hi Arindam,

Welcome and thank you for posting in Microsoft Community. We appreciate your interest in Windows 10.

I understand the inconvenience that you are unable to change the screen resolution, we will help you with this issue.

I suggest you to update the Display Adapter Drivers

Step 1: Update the Display Adapter driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right on the Display Adapter and click on
  Update driver software.

Refer to: How to: Install and
Update drivers in Windows 10

Step 2: Please follow the below steps to change the resolution of the screen and check:

• Type Change screen resolution in the Search
  box from the desktop.
• Under Resolution search for the Recommended resolution and click on
  Apply.
• A windows pops up saying "Keep these display settings", then select
  Keep changes.

I would like to inform that, there will be a recommended resolution for all the computers, and if you select more than the recommended resolution the screen would not support for that.

Hope this helps. Feel free to contact us for any further issues on Windows Operating System, we will be
happy to help you.

 

Windows 10 - Remote Desktop Connection

Hi Lorraine,

I will certainly help you with the issue you are experiencing in adjusting the resolution on the remote desktop.

This issue might occur due to, when you first connect, Remote Desktop attempts to size the screen according to its default setting. You can adjust this setting within the Remote Desktop client. Adjusting the screen size allows
you to sculpt the desktop display size to better fit your computer's viewing area.

Please follow below mentioned steps to fix the issue:

Step 1: To change the size of the Remote Desktop window:

• 
  Open Remote Desktop Connection (RDC).
  
• 
  Click on the Options button located in the lower left-hand corner of the RDC window.
  
• 
  This will expand the RDC window to display 7 different option tabs.
  
• 
  Click on the Display tab.
  
• 
  In the display configuration section, slide the bar to the left or right to decrease or increase the size of the remote desktop session window.
  
• 
  Click the Connect button.
  

Or

Step 2:

• 
  Open the "Start" menu and type
  "mstsc" (in the search bar) and then press “Enter."
  
• 
  Click "Options”.
  
• 
  Click the "Display" tab.
  
• 
  Drag the slider bar left or right to
  reduce or enlarge the display resolution. The
  left-most position is the minimum resolution, while the right-most is a full-screen resolution.
  

Please get back to us, if are still facing issue in adjusting the resolution on the remote desktop.

Thank you.

 

resolution issues upon window 10 download

Hi,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing currently.

I would appreciate if you can provide us the following information to help us understand the issue better.

• What is the make and model of the computer?
• Have you connected dual monitors?

I suggest you to update the Display Adapter Drivers

Step 1: Update the Display Adapter driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right on the Display Adapter and click on
  Update driver software.

Refer to: How
to: Install and Update drivers in Windows 10

Step 2: Please follow the below steps to change the resolution of the screen and check:

• Type Change screen resolution in the Search
  box from the desktop.
• Under Resolution search for the Recommended resolution and click on
  Apply.
• A windows pops up saying "Keep these display settings", then select
  Keep changes.

Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.