Windows 10: RESTART ERROR

My PC dud not restart properly..received message automatic repair and diagnosing..gave me options to try..each one asks me to choose account which I do ..there is only one account....but I have forgotten the password..is this my Microsoft account? I have tried my password for this account but comes up as incorrect.

:)

 

How to troubleshoot an error that appears only at Restart or Sign out?

I get an error pop-up error message not every, but almost every time I Restart or Sign out. It's the screen with blue background and on top of Restart or Sign out text an error window says:

Explorer.exe - Application error. The instruction at 0x000… referenced memory at 0x000... The memory could not be written.

Sometimes the error code is just zeros, sometimes random numbers. I have tried so much already to troubleshoot this. For example these did not help in any way:

• MemTest86+ (no problems)
• Disabling any Services, Autoruns/ShellExView entries
• Low resolution mode
• BIOS settings are fine, no overclocking etc.
• DISM.exe and sfc
• etc.

However, these do make the error go away:

• End process for explorer.exe before Restart or Sign out
• Safe Mode
• Creating a new user profile (almost the same as clean installing Windows, many full days of work)
• Uninstalling NVIDIA graphics driver (then the card is unusable, of course)
• Disabling Device Manager / Display Adapters / NVIDIA GeForce GTX 1080

I already contacted NVIDIA and the graphics driver is not the culprit. Something has gone wrong with the user profile as the same driver works just fine in a new profile (and there's nothing wrong with the driver anyway, it's just the Restart or Sign out process that has a problem).

What can I do to fix this? One useful thing would be to have a step-by-step procedure for the Sign out. So that it'd ask before continuing to the next step and list what it's doing. Or if I could just disable whatever it does when the error appears.

 

Computer randomly has black screen and restarts

Taco this could be software also. Before you get all crazy, do as Erocker suggested. Find out the error in the Event Viewer. Look for the faulting module and the error code itself. Also check the reliability monitor. At the bottom it will have "View all Error Reports". Post a screen of whats in there if anything.

This could be a simple as a bad driver install.

ALSO have you downloaded or installed anything lately? STAY OUT OF THE DAMN BIOS UNTIL WE KNOW THE ERROR! lol. I know you. Baby steps boy, baby steps.

 

atioglxx.dll OpenGL Error !

*** errors in the installer !!!

* manuel make *

_____________________
1.step :

http://support.amd.com/us/kbarticles/Pages/CatalystAGPHotfix.aspx

Catalyst 9.9 Hotfix for Windows XP Professional and Home Edition

ati.com/drivers/hotfix/9-9_agp-hotfix_xp32_dd_ccc.exe

_____________________
2.step :

( install *Smile )

C:\ATI\Support\9-9_agp-hotfix_xp32_dd_ccc

_____________________
3.step :

C:\ATI\Support\9-9_agp-hotfix_xp32_dd_ccc\Driver\XP_INF\B_86849\atioglxx.dl_

( X:\....\9-9_agp-hotfix_xp32_dd_ccc\Driver\XP_INF\B_ ,,,, \atioglxx.dl_ )

_____________________
4.step :

( ReName *Smile )

atioglxx.dl_ -> atioglxx.dll

_____________________
5.step :

( Move *Smile )

atioglxx.dll -> C:\WINDOWS\system32

_____________________
6.step :

restart PC ! OK *Smile

ATi OpenGL (atioglxx.dll) No-Errors ! *Big Grin