Windows 10: Restart with bugcheck

param1 0x0000009f 0x0000000000000005, 0xffffb78abaac6950, 0xffffb78ab9eefa20, 0x0000000000000000
param2 C:\Windows\MEMORY.DMP
param3 cffacbb3-97f6-4491-a6d0-c43c71f08d8e


New laptop restarts for no discernable reason after I close the lid for a while. It's happened a few times, but I'm not able to replicate it at all.

I wasn't able to figure out what the error codes were. Any help?

:)

 

Hard drive/ OS issue

a guy suggested :

• shutdown
• unhooked HDD
• restarted
• yay !!
• reconnected HDD
• restarted
• yay !!

also , try method 3
How do I unlock the drive where Windows 10 is installed?

 

"The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 " BSOD on Windows 10.

Hi Jayan,



Please reply to a few questions asked below:

• Since when are you facing the above issue? Did you make any recent changes to the computer?
• Did you try booting the computer in Safe mode and check if the issue persists?

We are not able to access the link shared in the above post. If haven’t tried, please follow the steps suggested above and check if similar issue occurs on the computer.



Write to us with the answers to the above questions and the status of bugcheck error code received on the computer for further assistance.
Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

Inexplicable restarts

Thanks for your patient help and analysis, zbook. I'll step through some of your suggestions over the next few days - there's a lot to do and some look a bit hairy! That is, for a PC that is working sweetly right now...

Meanwhile, as requested in the BSOD thread (sorry, I misunderstood and posted there by mistake), I've attached both ZIP files.
--------------------
One step I did try right away was to answer your question about whether my BIOS is up-to-date. I had no success at the AMI site but did get some info from this commercial site:





It was one of the '9' (I counted 10) listed here:





Terry, East Grinstead, UK