Windows 10: Restarting "Jewels of.." games

Could someone please tell me how to completely restart Jewels of.. games. I mean right from the beginning. Have uninstalled and reinstalled all three that I play, however, they continue from where they were last played. Thanks

:)

 

Gaming: Microsoft Jewels of Rome purchased items disappeared.

I recently made a purchase in the Jewels of Rome game. Initially, the purchase showed up in the game but after a restart, it's dissapeared. I have logged out and logged back in, but I can't get it back.

 

to reinstall Jewel Quest II

Oberon Media Inc is the listed publisher for jewel quest II, do you know how I can get this app back

 

jewel quest 3

Thank you for keeping us updated. To further troubleshoot your concern, here are the solutions that your can perform on your computer:

Solution 1. Perform a clean boot to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program
in Windows 10. You can go to this link and follow the steps perform a clean boot.



Solution 2. Reset the game from the Settings menu. This process can help restore corrupted game installation files.

• Press the Windows key on your keyboard, and then click the Settings icon.
• Select System, and then select Apps & features.
• Find the game, and then click on Advanced options.
• Click Reset.
• Restart your computer for the changes to take effect.

Solution 3. Remove temporary files.

Temporary files are automatically deleted after exiting an application or a game. However, restarting your computer without exiting an active Windows session won't delete temporary files. These files may cause issues running games on Windows 10.

• Press the Windows key on your keyboard, and then click the Settings icon.
• Select System, and then select Storage.
  
• Select This PC and click on Temporary files.
  
• Select Temporary files.
• Click Remove files.
• Restart your computer for the changes to take effect.

Solution 4. Install all critical and important updates

Go to this
link and click the Check for updates now button to check for new updates.

You can also visit this
link and follow the steps to update the apps through Windows Store.

Keep us updated with the results after performing the suggested solutions above.