Windows 10: restarts

Discus and support restarts in Windows 10 Software and Apps to solve the problem; I upgraded to Windows 11 In Nov. Since then, every time I upgrade and restart my computer, I lose any data files I've updated or created in the last... Discussion in 'Windows 10 Software and Apps' started by Tebeck12, Jan 10, 2022.

  1. Tebeck12 Win User

    restarts


    I upgraded to Windows 11 In Nov. Since then, every time I upgrade and restart my computer, I lose any data files I've updated or created in the last month. This happens in every program from Excel, Outlook, Quicken, Quickbooks , etc. Any ideas?

    :)
     
    Tebeck12, Jan 10, 2022
    #1
  2. little cat, Jan 10, 2022
    #2
  3. Terrypin Win User
    Inexplicable restarts

    Thanks for your patient help and analysis, zbook. I'll step through some of your suggestions over the next few days - there's a lot to do and some look a bit hairy! That is, for a PC that is working sweetly right now...

    Meanwhile, as requested in the BSOD thread (sorry, I misunderstood and posted there by mistake), I've attached both ZIP files.
    --------------------
    One step I did try right away was to answer your question about whether my BIOS is up-to-date. I had no success at the AMI site but did get some info from this commercial site:


    restarts [​IMG]


    It was one of the '9' (I counted 10) listed here:


    restarts [​IMG]


    Terry, East Grinstead, UK
     
    Terrypin, Jan 10, 2022
    #3
  4. restarts

    random restarts

    Hi Lili,

    Hardware failure or system instability can cause the computer to
    randomly restarts. As our initial troubleshooting step, we suggest you to run the Power troubleshooter on your computer and check if it fixes the issue. Here are the steps:

    • Press Windows key.
    • Type Troubleshoot.
    • Under Find and fix other problems look for
      Power.
    • Then Run the troubleshooter.

    Update us with the outcome and if you need further assistance.
     
    Marilou Ser, Jan 10, 2022
    #4
Thema:

restarts

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