Windows 10: restore files with viruses .irjg

I did factory reset for someone who wanted their personal files.I saved the files on external hard disk. The files has the extension.avi.irjp and .jgp.irjp.how to remove the .irjp extensions.

:)

 

Restoring Windows 10 Image using Macrium Reflect


In addition to the above. Here's my suggestion in step by step.
I assume you have Macrium Installed in your current HD and already made a backup copy.

1. Connect your new HD via USB port and boot up.
2. Run Macrium, click on Restore tab then select the Backup Image that you made to restore
3. click on "select a different target disk" then select your new HD as destination
   
   
   
4. Proceed to restore then Shutdown and disconnect the old HD and replace with the new HD
5. Boot up with your new HD.

 

Deleted file restore software.

I cant remember if it recovers old files OR leaves new files on the computer even after you do the restore. I havent used it in a while.

 

Restoring the PC has removed most files for Windows 10 apps.

Hello Sandra,



Thank you for replying with the detailed description of the status.



Please reply:

• 
  Did you perform System Restore on the PC?
  
• 
  Have you taken the back up of all your files and folders before restoring the PC?
  
  
  

Windows has a built-in anti-virus software installed on your device called
Windows Defender after you upgrade to Windows 10. Windows defender works just like other anti-viruses that are available in the market.



Method 1: Since the files are located in Program files at
C: drive you will not have control to delete the Kaspersky files as it is a system controlled files.



I suggest you to download the Removal tool to uninstall Kaspersky files from the link below and check if the issue is resolved.

Removal tool for Kaspersky applications (kavremover)



Method 2: If the issue persists, I suggest you to perform Undo System Restore option by following the steps below and check if the issue is resolved.

• 
  Press Windows logo + X keys on the keyboard and select
  System option.
  
• 
  Select System protection from the left side panel of the window and click on
  System Restore.
  
• 
  Check Undo System Restore option and follow the on-screen instructions.
  
• 
  The PC will restart. Check if the changes are effective.
  

Note: Take back up of all your data before performing
Undo System Restore. Performing the above steps, PC will
restart immediately for the effective changes to take place. After the PC is restarted and is at Desktop, click on
Close and continue using the OS.



Write back to us with the status of the issue for further assistance. Your reply is important for us to ensure we assist you accordingly.



Thank you.