Windows 10: Restoring a user profile on a repaired laptop

Hello, I am asking about a relatives laptop, that was running Windows 10. His HDD was getting bad, and we managed to backup his user account files to a couple of DVD's using the standard backup program. However, we could not get a full system image, as there were too many hard errors, and a chkdsk could not fix it. He sent it out to a repair shop, but the guys there got a bit lazy, and although they put in a new larger HDD and a fresh copy of WIN10, they did not even set up an account for him with a password! He logs in as "user", so I guess they just used some default!

My question is: If I attempt to use the user files backup, should I create the account first, THEN restore all the user file hierarchy backed up successfully prior to the repair, or is WIN10 backup clever enough to bring back all of the user security/credential/MIB records as part of the restore process? Our main interest is the Outlook PST email files (to see the old emails and archive again), but it would also be very useful for him to get the same C:/users/<name>/library folders as he had before. Thanks, TD

:)

 

How do I delete a profile or user on a laptop?

Go to Control Panel (Windows + X Keys select Control Panel from Menu) - Accounts

Click on 'Manage another Account', select the account and click 'Delete this Account', click 'OK' to confirm and select 'Remove Files and Folders' - that's It!

I Hope this Helps!

 

How do I delete a profile or user on a laptop?

Hi,

We suggest you to click this
link, check the post of Harshavardhan Rathod and follow the steps provided to delete a user account.

Let us know how it goes.