Windows 10: Restoring old version of windows during Creator Windows Update

Hi

At the end of the maj windows restore at the previous version (with the media creation tool) :

so i run a sfc /scannow --> "Windows Resource Protection could not start the repair service"
DISM /Online /Cleanup-image /Scanhealth , "Error : 0x80004002"
DISM /Online /Cleanup-Image /Checkhealth , "irreparable"
DISM /Online /Cleanup-image /Restorehealth, "Error 0x80004002 "

My service

:)

 

Windows 10 update from build 1607 to 1709 stuck at 81%

Did you ever find a solution? I have a Gateway All-In-One ZX4971G that won't install the Fall Creators update. During the install the screen goes black and the computer locks up. Forcing a restart the update resumes at 75%, at 81% the spinning dots
stop and the computer freezes. Forcing it off again and Windows restores the previous version of Windows. Tried formatting the drive and installing Fall Creators update to a clean drive but the same happens except for the restoring previous version of Windows
because there isn't one. I can't even stop Windows update from trying to install the Fall Creators update.

 

How can I scrub my Windows 10 hard drive of all my personal information and keep Windows 10?

I need to retain Windows 10 and not have to reinstall. During the last cumulative update, I removed all old versions of Windows 10, so I have nothing to restore.

 

Hi vic60400

I read your problem. Hope you don't mind me placing in my words.

It sounds like you were doing the Creator update which you started from media that you created using the media creation tool. You typed "Setup" and the process kicked off.

Near the end of the update process something failed and the system returned to the previous version, likely 1607.

The restoration process finished and you ran sfc /scannow which gave error you quoted. DISM cannot perform repair.

Is this correct?

Do you have media from for the version you are currently on allowing you to use it as Source? Item 6 in this tutorial.

Use DISM to Repair Windows 10 Image

Strongly recommend going forward you investigate and use a tool like Macrium Reflect. Free, reliable, member approved and a quick way out of a mess.

I did not follow link, please follow this tutorial to post files and images on the site.

How to Upload and Post Screenshots and Files at Ten Forums


Ken

 

Yeah it's correct.

Error 0x80004002 for DISM /RestoreHealth /Source:wim Command