Windows 10: retrieving file from lost laptop ; when opening my windows other account is showing ; some...

Hello,I have 3 things to be fixed:1 I lost my laptop and I need to know if I can still retrieve my file which I saved 2 When I open my account , information that Im seeing is from my other account3 Some emails do not go to inbox instead it goes to unreadCan someone call us @ 213629-1989 to help us fix these problems?Thank you.Mary Ann

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Issues with the lost files in the account in Windows 10

Hi,

I realize the inconvenience caused to you regarding the lost files in the account. I will certainly assist you.

Please answer the below questions to assist you better.

1. When you say “main one” is it local account or Microsoft account?

2. Did you make any changes in the account settings?

I suggest you to login to the account where the files are missing and then follow the below steps.

• Open the Run by Windows+ R and then Enter.
• Press . ( the full stop button in the keyboard) and then Enter.
• Check whether you could see the user profile files.

Reply us with more information to assist you better.

 

Retrieve lost files

My laptop decided to completely loose windows my laptop sees no OS at all I'm buying windows disc to re install but there are files on the HDD that I wish to retrieve please tell me how in step by step

 

Issues with the lost files in the account in Windows 10

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